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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer

    Rights and

    Responsibilities:

    Disconnections

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Outage 1 – Saturday February 20, 2016 (2) – Restored

Posted on February 20th, 2016 at 8:20 am

This outage has been restored.

Outage 1 – Saturday February 20, 2016 (2) – New

Posted on February 20th, 2016 at 7:23 am

General Outage

Customers Affected: 50
Crew Status: Working
Cause: Defective Equipment
Outage Start: 5:05
Restoration Time: unknown at this time
Notes: Power returned to 550 customers as of 7:10am.  Crews working to restore power to the remaining 60 customers.

Outage 1 – Saturday February 20, 2016 (1) – Restored

Posted on February 20th, 2016 at 7:21 am

This outage has been restored.

Outage 1 – Saturday February 20, 2016 (1) – New

Posted on February 20th, 2016 at 6:57 am

General Outage

Customers Affected: 610
Crew Status: Investigating
Cause: Unknown at this time
Outage Start: 5:05am
Restoration Time: unknown
Notes: Crews investigating, updates will be provided as they become available.

Outage 3 – December 24, 2015 (4) – Restored

Posted on December 24th, 2015 at 4:35 pm

This outage has been restored.

Outage 3 – December 24, 2015 (5) – Restored

Posted on December 24th, 2015 at 4:35 pm

This outage has been restored.

Outage 3 – December 24, 2015 (6) – Restored

Posted on December 24th, 2015 at 4:34 pm

This outage has been restored.

Outage 4 – December 24, 2015 (7) – Restored

Posted on December 24th, 2015 at 1:05 pm

This outage has been restored.

Outage 4 – December 24, 2015 (7) – New

Posted on December 24th, 2015 at 12:50 pm

General Outage

Customers Affected: 15
Crew Status: Working in area
Cause: unknown at this time
Outage Start: 8:00am
Restoration Time: 2:30pm
Notes:

Outage 2 – December 24, 2015 (2) – Restored

Posted on December 24th, 2015 at 12:45 pm

This outage has been restored.

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