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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Outage 1 – February 24, 2017 (7) – Restored

Posted on February 25th, 2017 at 1:08 am

This outage has been restored.

Outage 1 – February 24, 2017 (8) – Restored

Posted on February 25th, 2017 at 1:08 am

This outage has been restored.

Outage 2 – February 24, 2017 (9) – New

Posted on February 25th, 2017 at 1:00 am

General Outage

Customers Affected: 350
Crew Status: Investigating
Cause: Unknown at this time
Outage Start: Feb. 25, 2017 12:25 am
Restoration Time: Unknown at this time
Notes:

January 10, 2016 – Outage 1 (5) – Restored

Posted on January 11th, 2017 at 3:41 am

This outage has been restored.

January 10, 2016 – Outage 1 (5) – Updated

Posted on January 10th, 2017 at 10:50 pm

General Outage

Customers Affected: 1865
Crew Status: Planning Repairs
Cause: Downed conductor due to weather
Outage Start: 9:00pm
Restoration Time: 11:15pm
Notes: Crews switching to restore power to approx. 1855 customers.  Customers on Lamorie and Division Street will remain without power until downed conductor fixed.  Estimated time for full power restore is 1am.

January 10, 2016 – Outage 1 (5) – New

Posted on January 10th, 2017 at 10:10 pm

General Outage

Customers Affected: 1865
Crew Status: Planning Repairs
Cause: Downed conductor due to weather
Outage Start: 9:00pm
Restoration Time: unknown at this time
Notes: Will update when repairs start

December 3, 2016 – Outage 1 (4) – Restored

Posted on December 3rd, 2016 at 7:18 pm

This outage has been restored.

December 3, 2016 – Outage 1 (4) – Updated

Posted on December 3rd, 2016 at 7:18 pm

General Outage

Customers Affected: 20
Crew Status: Repaired
Cause: Downed Trees
Outage Start: unknown
Restoration Time: 7:15
Notes: Power restored as of 7:15pm

December 3, 2016 – Outage 1 (4) – New

Posted on December 3rd, 2016 at 6:27 pm

General Outage

Customers Affected: 20
Crew Status: On site making repairs
Cause: Downed Trees
Outage Start: unknown
Restoration Time: unknown
Notes: Trees down in R.O.W., poor access, crews unable to provide estimated restoration time until further investigation performed.

herst (5) – Updated

Posted on November 21st, 2016 at 4:20 pm

Safety Danger

Customers Affected: d
Crew Status: d
Cause: d
Outage Start: d
Restoration Time: d
Notes:
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