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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2025 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Emergency Repairs on Hwy 63 (6) – Updated

Posted on July 21st, 2020 at 4:16 pm

Planned Outage

Customers Affected: 50
Crew Status: Repairs in Progress
Cause: Emergency Repairs
Outage Start: 13:00
Restoration Time: 14:00
Notes: North Bay Hydro must perform an emergency outage on a section of Hwy 63 from Silver Lady Lane to Peninsula Rd in order for crews to safely perform repairs on the line. The outage will begin at 1:00 pm and will be approximately 1 hour in duration.

Emergency Repairs on Hwy 63 (6) – New

Posted on July 21st, 2020 at 11:48 am

Planned Outage

Customers Affected: 50
Crew Status: Repairs in Progress
Cause: Emergency Repairs
Outage Start: 13:00
Restoration Time: 14:00
Notes: North Bay Hydro must perform an emergency outage on a section of Hwy 63 from Silver Lady Lane to Peninsula Rd in order for crews to safely perform repairs on the line. The outage will begin at 1:00 pm and will be approximately 1 hour in duration.

Norman Ave & Eugene Rd Outage (4) – Restored

Posted on July 19th, 2020 at 4:12 pm

This outage has been restored.

Norman Ave & Eugene Rd Outage (4) – Updated

Posted on July 19th, 2020 at 4:12 pm

General Outage

Customers Affected: 30
Crew Status: In Progress
Cause: Tree Contact
Outage Start: 11:02
Restoration Time: 16:00
Notes: North Bay Hydro has restored power to Norman Ave and Eugene Rd. 

Martin St, Parsons Ave, Gertrude St W Area Outage (5) – Restored

Posted on July 19th, 2020 at 4:09 pm

This outage has been restored.

Martin St, Parsons Ave, Gertrude St W Area Outage (5) – Updated

Posted on July 19th, 2020 at 4:09 pm

General Outage

Customers Affected: 50
Crew Status: In progress
Cause: Tree Contact
Outage Start: 11:00
Restoration Time: 16:00
Notes: North Bay Hydro has restored power to the Martin St, Parsons Ave, & Gertrude St W area as 3:50 pm (approximately) 

18F1 Outage – Memorial Dr – Murrary St – Copeland St (1) – Restored

Posted on July 19th, 2020 at 3:25 pm

This outage has been restored.

18F1 Outage – Memorial Dr – Murrary St – Copeland St (1) – Updated

Posted on July 19th, 2020 at 3:25 pm

General Outage

Customers Affected: 270
Crew Status: Repairs in Progress
Cause: Tree Contact
Outage Start: 10:56
Restoration Time: 15:20
Notes: Update: North Bay Hydro has restored power to the areas surrounding Memorial Dr., Murray St., and Copeland St as of 3:20 pm

Martin St, Parsons Ave, Gertrude St W Area Outage (5) – New

Posted on July 19th, 2020 at 3:11 pm

General Outage

Customers Affected: 50
Crew Status: In progress
Cause: Tree Contact
Outage Start: 11:00
Restoration Time: 15:00
Notes: North Bay Hydro is aware of an outage in the Martin St, Parsons Ave, & Gertrude St W area. The cause of the outage is due to a tree contact. Estimated restoration time is 4:00 pm

Norman Ave & Eugene Rd Outage (4) – New

Posted on July 19th, 2020 at 2:41 pm

General Outage

Customers Affected: 30
Crew Status: In Progress
Cause: Tree Contact
Outage Start: 11:02
Restoration Time: 16:00
Notes: North Bay Hydro is aware of an outage affecting approximately 30 customers on a section of Norman Ave and Eugene Rd. The cause of the outage is due to a tree contact. Estimate restoration time is 4:00 pm
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