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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Mapping (2) – Restored

Posted on June 9th, 2020 at 2:16 am

This outage has been restored.

Mapping (2) – New

Posted on June 9th, 2020 at 2:16 am

General Outage

Customers Affected: 2
Crew Status: on site
Cause: none
Outage Start: 1
Restoration Time: 2
Notes:

Airport Hill (1) – New

Posted on June 9th, 2020 at 2:11 am

General Outage

Customers Affected: 900
Crew Status: Investigating
Cause: Unknown
Outage Start: 12:40am
Restoration Time: 5:40am
Notes: There is an outage on Airport Hill.  Cause of outage is unknown at this time, however crews are currently investigating.  Approximately 900 customers are affected.  Restoration time estimated at 5:40am.

Hwy 63 Outage (2) – Restored

Posted on April 29th, 2020 at 5:14 am

This outage has been restored.

Hwy 63 Outage (2) – Updated

Posted on April 29th, 2020 at 5:14 am

General Outage

Customers Affected: 160
Crew Status: Restoration Complete
Cause: Broken Conductor
Outage Start: 1:35
Restoration Time: 5:10
Notes: Update: Power has been restored to the Hwy 63 area as 5:10 am. The cause of the outage was from a fallen tree striking and breaking a conductor. If your power is still out, please contact North Bay Hydro.

Hwy 63 Outage (1) – Restored

Posted on April 29th, 2020 at 3:15 am

This outage has been restored.

Hwy 63 Outage (2) – New

Posted on April 29th, 2020 at 3:15 am

General Outage

Customers Affected: 160
Crew Status: Repairs in Progress
Cause: Broken Conductor
Outage Start: 1:35
Restoration Time: 6:00
Notes: Update: North Bay Hydro is aware of an outage in the Hwy 63 Area affecting approximately 160 customers. The cause of the outage is due to a broken conductor, repairs are in progress.  Estimated restoration time is 6:00 am.

Hwy 63 Outage (1) – Updated

Posted on April 29th, 2020 at 2:59 am

General Outage

Customers Affected: 160
Crew Status: Investigating
Cause: Unknown
Outage Start: 1:35
Restoration Time: 6:00
Notes: Update: North Bay Hydro is aware of an outage in the Hwy 63 Area affecting approximately 160 customers. The cause of the outage is due to a broken conductor, repairs are in progress.  Estimated restoration time is 6:00 am.

Hwy 63 Outage (1) – New

Posted on April 29th, 2020 at 2:54 am

General Outage

Customers Affected: 160
Crew Status: Investigating
Cause: Unknown
Outage Start: 1:35
Restoration Time: 6:00
Notes: North Bay Hydro is aware of an outage in the Hwy 63 Area affecting approximately 160 customers. The cause of the outage is currently unknown and crews are investigating. Estimated restoration time is 6:00 am.

Hwy 63 Area Outage (8) – Restored

Posted on March 20th, 2020 at 4:58 am

This outage has been restored.

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