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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    ACQUISITION OF ESPANOLA REGIONAL HYDRO

    North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…

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Outage 5 – November 6, 2015 (5) – New

Posted on November 6th, 2015 at 10:44 am

General Outage

Customers Affected: 340
Crew Status: Working in area
Cause: Trees down and high winds
Outage Start: 9:00 am
Restoration Time: 9:00 pm
Notes: A number of issues in rural area, four mile lake, widdifield station, to deal with.  Crews assessing and plans to restore are being created

Outage 4 – November 6, 2015 (4) – New

Posted on November 6th, 2015 at 10:37 am

General Outage

Customers Affected: 400
Crew Status: Working in area
Cause: large number of issues throughout area
Outage Start: 9:00am
Restoration Time: 6:00 pm
Notes: Crews isolated and returned some power, however there are a number of issues that have to be dealt with.  Plan being devised to bring power back on in stages.  Estimated time for full restoration is 6pm

Outage 3 – November 6, 2015 (3) – New

Posted on November 6th, 2015 at 10:35 am

General Outage

Customers Affected: 1100
Crew Status: Working in area
Cause: Downed tress and high winds
Outage Start: 9:00
Restoration Time: 2pm-4pm
Notes: Crews assessing damage at this time.

Outage 2 – November 6, 2015 (2) – New

Posted on November 6th, 2015 at 10:32 am

General Outage

Customers Affected: 200
Crew Status: Working in area
Cause: Broken Poles due to high winds and downed trees
Outage Start: 9:00am
Restoration Time: unknown at this time
Notes: Major work required to bring back power.  Power will most likely be out in this area until late Friday evening

Outage 1 – November 6, 2015 (1) – New

Posted on November 6th, 2015 at 10:29 am

General Outage

Customers Affected: 380
Crew Status: Working
Cause: Trees and debris on line
Outage Start: 9:00am
Restoration Time: 12:00am
Notes: Crews currently clearing trees and other debris 

Outage 1 – September 30, 2015 (5) – Restored

Posted on September 30th, 2015 at 12:02 pm

This outage has been restored.

Outage 1 – September 30, 2015 (5) – New

Posted on September 30th, 2015 at 11:36 am

General Outage

Customers Affected: 300
Crew Status: Investigating
Cause: Unknown at this time
Outage Start: 11:09 am
Restoration Time: Unknown at this time
Notes:

August 26, 2015 – Outage 1 – Broken Pole on Lakeshore Drive (4) – Restored

Posted on August 26th, 2015 at 2:08 pm

This outage has been restored.

August 26, 2015 – Outage 1 – Broken Pole on Lakeshore Drive (4) – Updated

Posted on August 26th, 2015 at 2:08 pm

General Outage

Customers Affected: 200
Crew Status: Working on Site
Cause: Broken pole due on Lakeshore Drive due to vehicle contact
Outage Start: 11:35 am
Restoration Time: 12:35 pm
Notes: Outage fully restored at 1:35pm

August 26, 2015 – Outage 1 – Broken Pole on Lakeshore Drive (4) – Updated

Posted on August 26th, 2015 at 1:18 pm

General Outage

Customers Affected: 200
Crew Status: Working on Site
Cause: Broken pole due on Lakeshore Drive due to vehicle contact
Outage Start: 11:35 am
Restoration Time: 12:35 pm
Notes: Outage reduced to approximately 40 customers on MacDonald.  Full restoration should occur by 2pm
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