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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer

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    Disconnections

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July 9, 2014 – 10F2 – West Ferris (4) – Updated

Posted on July 9th, 2014 at 3:35 am

General Outage

Customers Affected: 610
Crew Status: Restoring
Cause: Tree contact
Outage Start: July 9, 2014 – 1:10 am
Restoration Time: July 9, 2014 – 3:30 am
Notes: Outage restored at 3:23am, tree contact was the cause

July 9, 2014 – 10F2 – West Ferris (4) – New

Posted on July 9th, 2014 at 2:26 am

General Outage

Customers Affected: 610
Crew Status: Investigating
Cause: Unknown at this time
Outage Start: July 9, 2014 – 1:10 am
Restoration Time: unknown at this time
Notes:

April 24, 2014 – 11:00am (101) – Restored

Posted on April 25th, 2014 at 2:05 am

This outage has been restored.

April 24, 2014 – 11:00am (101) – New

Posted on April 25th, 2014 at 1:19 am

General Outage

Customers Affected: 1050
Crew Status: Working
Cause: Defective Equipment
Outage Start: April 24, 2014 11:00pm
Restoration Time: April 25, 2014 3:00am
Notes:

April 23, 2014 – Outage 1 (99) – Restored

Posted on April 23rd, 2014 at 8:53 am

This outage has been restored.

April 23, 2014 – Outage 1 (100) – Restored

Posted on April 23rd, 2014 at 8:53 am

This outage has been restored.

April 14, 2014 (98) – Restored

Posted on April 15th, 2014 at 8:23 am

This outage has been restored.

April 14, 2014 (98) – Updated

Posted on April 14th, 2014 at 4:03 pm

Planned Outage

Customers Affected: 300
Crew Status: On-site
Cause: Planned Capital Improvements
Outage Start: April 14, 2014 – 18:00
Restoration Time: April 14, 2014 – 20:00
Notes: Outage planned for 2 hours, crews hopeful to have work complete in 1 hour.

April 14, 2014 (98) – New

Posted on April 14th, 2014 at 3:37 pm

Planned Outage

Customers Affected: 300
Crew Status: On-site
Cause: Planned Capital Improvements
Outage Start: 18:00
Restoration Time: 20:00
Notes: Outage planned for 2 hours, crews hopeful to have work complete in 1 hour.

March 20, 2014 – Outage 2 (Remaining customers from first outage) (95) – Restored

Posted on March 20th, 2014 at 5:39 pm

This outage has been restored.

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