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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer

    Rights and

    Responsibilities:

    Disconnections

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Outage in the Highway 63 Area (37) – Updated

Posted on December 18th, 2023 at 5:30 pm

General Outage

Customers Affected: 306
Crew Status: Restoring
Cause: Trees on line
Outage Start: 17:00
Restoration Time: 21:00
Notes: There is a new outage in the Highway 63, Anita Avenue and Silver Lady Lane area due to a broken line on the ground. Restoration time estimated to be 9:00pm.

Outage in Four Mile Lake Road, Widdifield Station Road and Northmount Road Area (36) – Updated

Posted on December 18th, 2023 at 5:28 pm

General Outage

Customers Affected: 389
Crew Status: Restoring
Cause: Broken lines
Outage Start: 16:00
Restoration Time: 19:00
Notes: There is a general outage in the above identified area.  Lines are down on Northmount Road.  Please be careful if you are in the area.  Crews are currently restoring.  Restoration time expected to be 7:00pm.

Outage in Four Mile Lake Road, Widdifield Station Road, Northmount Road and Tower Drive Area (36) – Updated

Posted on December 18th, 2023 at 5:17 pm

General Outage

Customers Affected: 389
Crew Status: Investigating
Cause: Broken lines
Outage Start: 16:00
Restoration Time: 19:00
Notes: There is a general outage in the above identified area.  Lines are down on Northmount Road.  Please be careful if you are in the area.  Crews are currently investigating.  Restoration time expected to be 7:00pm.

Outage in the Highway 63 Area (37) – Updated

Posted on December 18th, 2023 at 5:16 pm

General Outage

Customers Affected: 306
Crew Status: On their way
Cause: To be determined
Outage Start: 17:00
Restoration Time: 20:00
Notes: There is a new outage in the Highway 63, Anita Avenue and Silver Lady Lane area.  Crews are currently on their way to investigate.  Restoration time to be determined.

Outage in the Highway 63 Area (37) – New

Posted on December 18th, 2023 at 5:07 pm

General Outage

Customers Affected: 306
Crew Status: On their way
Cause: To be determined
Outage Start: 17:00
Restoration Time: 20:00
Notes: There is an outage in the Highway 63 area.  Crews are currently on their way to investigate.  Restoration time to be determined.

Outage in Four Mile Lake Road, Widdifield Station Road, Northmount Road and Tower Drive Area (36) – Updated

Posted on December 18th, 2023 at 4:37 pm

General Outage

Customers Affected: 389
Crew Status: Investigating
Cause: Broken lines
Outage Start: 16:00
Restoration Time: 19:00
Notes: There is a general outage in the above identified area.  Lines are down on Northmount Road.  Please be careful if you are in the area.  Crews are currently investigating.  Restoration time expected to be 7:00pm.

Outage on Anita Avenue and Silver Lady Lane (35) – Restored

Posted on December 18th, 2023 at 4:36 pm

This outage has been restored.

Outage on Anita Avenue and Silver Lady Lane (35) – Updated

Posted on December 18th, 2023 at 4:36 pm

General Outage

Customers Affected: 100
Crew Status: Restoring
Cause: Trees on lines
Outage Start: 15:18
Restoration Time: 16:32
Notes: Power has been restored at 16:32.

Outage in Four Mile Lake Road, Widdifield Station Road, Northmount Road and Tower Drive (36) – Updated

Posted on December 18th, 2023 at 4:31 pm

General Outage

Customers Affected: 389
Crew Status: Investigating
Cause: Broken lines
Outage Start: 16:00
Restoration Time: 20:00
Notes: There is a general outage in the above identified area.  Lines are down.  Please be careful if you are in the area.  Crews are currently investigating.  Restoration time expected to be 8:00pm.

Outage in Four Mile Lake Road, Widdifield Station Road, Northmount Road and Tower Drive (36) – Updated

Posted on December 18th, 2023 at 4:26 pm

General Outage

Customers Affected: 389
Crew Status: Underway
Cause: Investigating
Outage Start: 16:00
Restoration Time: 20:00
Notes: There is a general outage in the above identified area.  Crews are currently investigating.  Restoration time expected to be 8:00pm.
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