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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2025 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Outage – Peninsula Rd Area (53) – Updated

Posted on May 23rd, 2024 at 6:24 pm

General Outage

Customers Affected: 400
Crew Status: Repairing
Cause: Tree damaged Lines
Outage Start: 16:44
Restoration Time: 18:15
Notes: North Bay Hydro is aware of an outage affecting approximately 400 customers in the areas surrounding Peninsula Rd. The cause of the outage is due to tree damage on the lines, crews are repairing currently. Crews restored around 6:15pm.

Outage – Four Mile Lake Rd and Surrounding Area (52) – Restored

Posted on May 23rd, 2024 at 6:08 pm

This outage has been restored.

Outage – Four Mile Lake Rd and Surrounding Area (52) – Updated

Posted on May 23rd, 2024 at 6:08 pm

General Outage

Customers Affected: 400
Crew Status: Investigating
Cause: Unknown
Outage Start: 17:30
Restoration Time: 18:00
Notes: North Bay Hydro is aware of an outage affecting approximately 400 customers in the areas surrounding Four Mile Lake Rd. The cause of the outage is currently unknown, crews are investigating. Crews have restored power at 6:00pm

Outage – Peninsula Rd Area (53) – New

Posted on May 23rd, 2024 at 5:54 pm

General Outage

Customers Affected: 400
Crew Status: Repairing
Cause: Tree damaged Lines
Outage Start: 16:44
Restoration Time: 19:00
Notes: North Bay Hydro is aware of an outage affecting approximately 400 customers in the areas surrounding Peninsula Rd. The cause of the outage is due to tree damage on the lines, crews are repairing currently. Estimated restoration time is 7:00pm.

Outage – Four Mile Lake Rd and Surrounding Area (52) – New

Posted on May 23rd, 2024 at 5:47 pm

General Outage

Customers Affected: 400
Crew Status: Investigating
Cause: Unknown
Outage Start: 17:30
Restoration Time: 20:00
Notes: North Bay Hydro is aware of an outage affecting approximately 400 customers in the areas surrounding Four Mile Lake Rd. The cause of the outage is currently unknown, crews are investigating. Estimated restoration time is 8:00pm.

Outage – Highway 63 (51) – Restored

Posted on May 23rd, 2024 at 2:56 pm

This outage has been restored.

Outage – Highway 63 (51) – Updated

Posted on May 23rd, 2024 at 2:56 pm

General Outage

Customers Affected: 200
Crew Status: Investigating
Cause: Unknown
Outage Start: 13:58
Restoration Time: 14:56
Notes: Update: Power has been restored to the affected customers in the areas surrounding Highway 63, however approximately 10 customers between Lennox Rd and the city limits remain out. The cause of the outage was due to a tree contact, estimated restoration time is 5:00pm

Outage – West Ferris (50) – Restored

Posted on May 23rd, 2024 at 2:26 pm

This outage has been restored.

Outage – West Ferris (50) – Updated

Posted on May 23rd, 2024 at 2:26 pm

General Outage

Customers Affected: 950
Crew Status: Investigating
Cause: Unknown
Outage Start: 13:18
Restoration Time: 14:26
Notes: Update: Power has been restored to the affected customers in the West Ferris area. If your power is still out, please contact North Bay Hydro.

Outage – Highway 63 (51) – New

Posted on May 23rd, 2024 at 2:06 pm

General Outage

Customers Affected: 200
Crew Status: Investigating
Cause: Unknown
Outage Start: 13:58
Restoration Time: 17:00
Notes: North Bay Hydro is aware of an outage affecting approximately 200 customers in the areas surrounding Highway 63. The cause of the outage is currently unknown, crews are investigating. Estimated restoration time is 5:00pm.
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