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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer

    Rights and

    Responsibilities:

    Disconnections

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PLANNED OUTAGE – NOVEMBER !, 2023 (33) – New

Posted on October 27th, 2023 at 3:14 pm

Planned Outage

Customers Affected: 150
Crew Status: N/A
Cause: N/A
Outage Start: 9:00 am
Restoration Time: 12:00 pm
Notes: Planned Outage for infrastructure upgrades.

Outage – Areas Surrounding Hwy 11N, Cartier St & Champlain S (32) – Restored

Posted on October 27th, 2023 at 2:06 pm

This outage has been restored.

October 1, 2023 Planned outage (31) – Restored

Posted on October 27th, 2023 at 2:06 pm

This outage has been restored.

Outage – Areas Surrounding Hwy 11N, Cartier St & Champlain S (32) – Updated

Posted on October 24th, 2023 at 8:35 am

General Outage

Customers Affected: 550
Crew Status: Investigating Cause
Cause: Unknown
Outage Start: 8:00
Restoration Time: 11:00
Notes: North Bay Hydro is aware of an outage affecting approximately 600 customers in the areas surrounding Hwy 11N, Cartier St & Champlain St. The cause of the outage is currently unknown, crews are investigating. Estimated restoration time is 11:00 am.

Outage – Areas Surrounding Hwy 11N, Cartier St & Champlain S (32) – New

Posted on October 24th, 2023 at 8:35 am

General Outage

Customers Affected: 550
Crew Status: Investigating Cause
Cause: Unknown
Outage Start: 8:00
Restoration Time: 11:00
Notes: North Bay Hydro is aware of an outage affecting approximately 600 customers in the areas surrounding Hwy 11N, Cartier St & Champlain St. The cause of the outage is currently unknown, crews are investigating. Estimated restoration time is 11:00 am.

October 1, 2023 Planned outage (31) – Updated

Posted on September 22nd, 2023 at 2:00 pm

Planned Outage

Customers Affected: 150
Crew Status: N/A
Cause: Infrastructure Upgrade
Outage Start: 8:00 am
Restoration Time: 2:00 pm
Notes:

October 1, 2023 Planned outage (31) – New

Posted on September 22nd, 2023 at 1:59 pm

Planned Outage

Customers Affected: 150
Crew Status: N/A
Cause: Infrastructure Upgrade
Outage Start: 8:00 am
Restoration Time: 2:00 pm
Notes:

Highway 63, Feronia Road, Widdifield Station Road and Songis Road (30) – Restored

Posted on September 7th, 2023 at 9:37 am

This outage has been restored.

Highway 63, Feronia Road, Widdifield Station Road and Songis Road (30) – Updated

Posted on September 7th, 2023 at 9:37 am

General Outage

Customers Affected: 150
Crew Status: Restoring
Cause: Broken line and cross arm
Outage Start: 18:19
Restoration Time: 22:20
Notes: Power has been restored to all areas as of 10:20pm.

Highway 63, Feronia Road, Widdifield Station Road and Songis Road (30) – Updated

Posted on September 6th, 2023 at 8:54 pm

General Outage

Customers Affected: 150
Crew Status: Restoring
Cause: Broken line and cross arm
Outage Start: 18:19
Restoration Time: 23:30
Notes: There is a power outage in the Highway 63, Feronia Road, Widdifield Station Road and Songis Road area due to a broken line and cross arm.  Restoration work is underway.  Power is expected to be restored by 11:30pm.
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