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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Outage on Highway 63, Northshore Road, Peninsula Road and part of Anita Avenue Area (43) – New

Posted on April 3rd, 2024 at 10:43 pm

General Outage

Customers Affected: 765
Crew Status: Dispatched
Cause: Unknown
Outage Start: 22:14
Restoration Time: tbd
Notes: There is an outage in the Highway 63, Northshore Road, Peninsula Road and part of Anita Avenue Area due to loss of power to the municipal substation.  Hydro One and North Bay Hydro crews have been dispatched to investigate.

Outage on Widdifield Station Rd, Chadbourne Dr., 4-Mile Lake Rd and Kennedy Rd. Area (42) – Updated

Posted on April 3rd, 2024 at 9:53 pm

General Outage

Customers Affected: 180
Crew Status: Restoring
Cause: Tree on line
Outage Start: 20:34
Restoration Time: 24:00
Notes: There is an outage in the Widdifield Station Rd, Chadbourne Dr., 4-Mile Lake Rd, and Kennedy Area due to a tree on a line.  Crews are currently restoring.  Restoration time approximately 12:00am.

Outage on Widdifield Station Rd, Chadbourne Dr., 4-Mile Lake Rd and Kennedy Rd. Area (42) – New

Posted on April 3rd, 2024 at 9:53 pm

General Outage

Customers Affected: 180
Crew Status: Restoring
Cause: Tree on line
Outage Start: 20:34
Restoration Time: 24:00
Notes: There is an outage in the Widdifield Station Rd, Chadbourne Dr., 4-Mile Lake Rd, and Kennedy Area due to a tree on a line.  Crews are currently restoring.  Restoration time approximately 12:00am.

Outage – Viceroy Rd (40) – Restored

Posted on April 2nd, 2024 at 5:13 pm

This outage has been restored.

Outage – Viceroy Rd (40) – Updated

Posted on April 2nd, 2024 at 5:13 pm

General Outage

Customers Affected: 50
Crew Status: Repairs in progress
Cause: Tree Contact
Outage Start: 15:30
Restoration Time: 16:30
Notes: Update: All affected areas have been restored. If your power is still out, please contact North Bay Hydro.

Peninsula Rd & Highways 63 Area – Outage (41) – Restored

Posted on April 2nd, 2024 at 5:13 pm

This outage has been restored.

Peninsula Rd & Highways 63 Area – Outage (41) – Updated

Posted on April 2nd, 2024 at 5:13 pm

General Outage

Customers Affected: 750
Crew Status: Investigating
Cause: Loss of Supply
Outage Start: 16:37
Restoration Time: 16:54
Notes: Update: All affected areas have been restored. If your power is still out, please contact North Bay Hydro.

Peninsula Rd & Highways 63 Area – Outage (41) – New

Posted on April 2nd, 2024 at 4:47 pm

General Outage

Customers Affected: 750
Crew Status: Investigating
Cause: Unknown
Outage Start: 16:37
Restoration Time: 19:00
Notes: North Bay Hydro is aware of an outage affecting approximately 750 customers in the areas surrounding Peninsula Rd and Highway 63. The cause is currently unknown, crews are investigating. Estimate restoration time is 7:00pm.

Outage – Viceroy Rd (40) – New

Posted on April 2nd, 2024 at 3:59 pm

General Outage

Customers Affected: 50
Crew Status: Repairs in progress
Cause: Tree Contact
Outage Start: 15:30
Restoration Time: 17:00
Notes: North Bay Hydro is aware of an outage in the Viceroy Rd area affecting approximately 50 customers due to a tree contact. Estimated restoration time is 5:00pm.

Premier Rd Outage – Broken Pole Replacement (39) – Restored

Posted on January 29th, 2024 at 8:18 am

This outage has been restored.

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