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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer

    Rights and

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    Disconnections

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August 12, 2014 – Outage 1 (18) – Restored

Posted on August 12th, 2014 at 9:50 am

This outage has been restored.

July 18 – Outage 1 (5) – Restored

Posted on July 18th, 2014 at 10:41 am

This outage has been restored.

July 18 – Outage 1 (5) – New

Posted on July 18th, 2014 at 9:38 am

General Outage

Customers Affected: 10
Crew Status: Investigating
Cause: Unknown at this time
Outage Start: 9:00am
Restoration Time: Unknown at this time
Notes:

July 9, 2014 – 10F2 – West Ferris (4) – Restored

Posted on July 9th, 2014 at 3:36 am

This outage has been restored.

July 9, 2014 – 10F2 – West Ferris (4) – Updated

Posted on July 9th, 2014 at 3:35 am

General Outage

Customers Affected: 610
Crew Status: Restoring
Cause: Tree contact
Outage Start: July 9, 2014 – 1:10 am
Restoration Time: July 9, 2014 – 3:30 am
Notes: Outage restored at 3:23am, tree contact was the cause

July 9, 2014 – 10F2 – West Ferris (4) – New

Posted on July 9th, 2014 at 2:26 am

General Outage

Customers Affected: 610
Crew Status: Investigating
Cause: Unknown at this time
Outage Start: July 9, 2014 – 1:10 am
Restoration Time: unknown at this time
Notes:

April 24, 2014 – 11:00am (101) – Restored

Posted on April 25th, 2014 at 2:05 am

This outage has been restored.

April 24, 2014 – 11:00am (101) – New

Posted on April 25th, 2014 at 1:19 am

General Outage

Customers Affected: 1050
Crew Status: Working
Cause: Defective Equipment
Outage Start: April 24, 2014 11:00pm
Restoration Time: April 25, 2014 3:00am
Notes:

April 23, 2014 – Outage 1 (99) – Restored

Posted on April 23rd, 2014 at 8:53 am

This outage has been restored.

April 23, 2014 – Outage 1 (100) – Restored

Posted on April 23rd, 2014 at 8:53 am

This outage has been restored.

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