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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Outage 5 – November 6, 2015 (6) – Updated

Posted on November 6th, 2015 at 3:33 pm

General Outage

Customers Affected: 100
Crew Status: Working in area
Cause: Numerous trees down
Outage Start: 9:00am
Restoration Time: 9:00pm
Notes: Power restored as of 3:20pm

Outage 2 – November 6, 2015 (2) – Updated

Posted on November 6th, 2015 at 3:33 pm

General Outage

Customers Affected: 200
Crew Status: Working in area
Cause: Broken Poles due to high winds and downed trees
Outage Start: 9:00am
Restoration Time: unknown at this time
Notes: Outage reduced, power remains out on Delaware, Hutcheson, and parts of McLeod and Douglas

Outage 6 – November 6, 2015 (7) – New

Posted on November 6th, 2015 at 3:02 pm

General Outage

Customers Affected: 100
Crew Status: Working in the area
Cause: Most likely downed tress
Outage Start: 9:00am
Restoration Time: 6:00pm
Notes: Crews checking right of ways to determine cause

Outage 4 – November 6, 2015 (4) – Restored

Posted on November 6th, 2015 at 2:55 pm

This outage has been restored.

Outage 4 – November 6, 2015 (4) – Updated

Posted on November 6th, 2015 at 2:55 pm

General Outage

Customers Affected: 400
Crew Status: Working in area
Cause: large number of issues throughout area
Outage Start: 9:00am
Restoration Time: 3:30pm
Notes: Fully restored at 2:50pm

Outage 5 – November 6, 2015 (6) – New

Posted on November 6th, 2015 at 12:52 pm

General Outage

Customers Affected: 100
Crew Status: Working in area
Cause: Numerous trees down
Outage Start: 9:00am
Restoration Time: 9:00pm
Notes: Partial restoration to this rural area made at 12:45pm.  Remainder of customers to come in sections with full restoration anticipated for 9:00pm

Outage 5 – November 6, 2015 (5) – Restored

Posted on November 6th, 2015 at 12:50 pm

This outage has been restored.

Outage 4 – November 6, 2015 (4) – Updated

Posted on November 6th, 2015 at 12:44 pm

General Outage

Customers Affected: 400
Crew Status: Working in area
Cause: large number of issues throughout area
Outage Start: 9:00am
Restoration Time: 3:30pm
Notes: Updated restoration time to 3:30pm

Outage 3 – November 6, 2015 (3) – Restored

Posted on November 6th, 2015 at 12:42 pm

This outage has been restored.

Outage 3 – November 6, 2015 (3) – Updated

Posted on November 6th, 2015 at 12:41 pm

General Outage

Customers Affected: 1100
Crew Status: Working in area
Cause: Downed tress and high winds
Outage Start: 9:00
Restoration Time: 2pm-4pm
Notes: Power restored at 12:30pm
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