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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer

    Rights and

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    Disconnections

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McNamara St & Belleview Cres (1) – Restored

Posted on October 7th, 2021 at 9:01 am

This outage has been restored.

McNamara St & Belleview Cres (1) – Updated

Posted on October 7th, 2021 at 9:01 am

General Outage

Customers Affected: 100
Crew Status: Repairs Complete
Cause: Defective Switch
Outage Start: 8:30
Restoration Time: 8:55
Notes: Update: Power has been restored to the McNamara St & Belleview Cres area. If your power is still out, please contact North Bay Hydro.

McNamara St & Belleview Cres (1) – New

Posted on October 7th, 2021 at 8:55 am

General Outage

Customers Affected: 100
Crew Status: Repairs in Progress
Cause: Defective Switch
Outage Start: 8:30
Restoration Time: 9:15
Notes: North Bay Hydro is aware of an outage affecting approximately 100 customers in the area surrounding McNamara St & Belleview Cres. The cause of the outage was due to a defective line switch, repairs are in progress. Estimated restoration time is 9:15 am.

West Ferris Outage (22) – Restored

Posted on September 28th, 2021 at 10:57 am

This outage has been restored.

West Ferris Outage (22) – Updated

Posted on September 28th, 2021 at 10:57 am

General Outage

Customers Affected: 690
Crew Status: On-site
Cause: Broken Pole
Outage Start: 10:14
Restoration Time: 10:50
Notes: Power was restored at 10:50am.

West Ferris Outage (22) – New

Posted on September 28th, 2021 at 10:39 am

General Outage

Customers Affected: 690
Crew Status: On-site
Cause: Investigating
Outage Start: 10:14
Restoration Time: 14:00
Notes: There is a power outage in the West Ferris area on Campbell Ave, Charles St., Whitney Ave, Nelson St, MacDonald Ave and Ethel St.  Crews are currently investigating.  Restoration time estimated at 2:00pm until further information becomes available.

Commerce Cres – Scheduled Outage (21) – Restored

Posted on September 8th, 2021 at 9:46 am

This outage has been restored.

Commerce Cres – Scheduled Outage (21) – New

Posted on September 2nd, 2021 at 3:12 pm

Planned Outage

Customers Affected: 10
Crew Status: Scheduled
Cause: Scheduled Line Work
Outage Start: September 7, 2021 @ 18:00
Restoration Time: September 7, 2021 @ 20:00
Notes: North Bay Hydro must perform an outage on Commerce Cres to safely remove high voltage conductors and equipment. The outage is scheduled to take place on Tuesday, September 7, 2021 @ 6:00 pm and will be approximately 2 hours in duration.  

West Ferris Outage (20) – Restored

Posted on August 20th, 2021 at 9:34 am

This outage has been restored.

West Ferris Outage (20) – Updated

Posted on August 20th, 2021 at 9:34 am

General Outage

Customers Affected: 1200
Crew Status: Investigating
Cause: Unknown
Outage Start: 8:41
Restoration Time: 9:29
Notes: North Bay Hydro has restored power to the affected areas in the West Ferris area
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