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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Outage 3 – February 25, 2017 (11) – Updated

Posted on February 25th, 2017 at 5:58 am

General Outage

Customers Affected: 200
Crew Status: Downed wires on Chadbourne past Evergreen Road
Cause: Weather
Outage Start: Feb. 25, 2017 2:00 am
Restoration Time: Feb. 25, 2017 8:00 am
Notes:

Outage 2 – February 24, 2017 (9) – Updated

Posted on February 25th, 2017 at 5:57 am

General Outage

Customers Affected: 350
Crew Status: Repairing lines on Four Mile Lake Road
Cause: Tree on line
Outage Start: Feb. 25, 2017 12:25 am
Restoration Time: Feb. 25, 2017 5:30 am
Notes: updated restoration time from 5:30 am to 7:00 am

Outage 2 – February 24, 2017 (9) – Updated

Posted on February 25th, 2017 at 4:37 am

General Outage

Customers Affected: 350
Crew Status: Repairing lines on Four Mile Lake Road
Cause: Tree on line
Outage Start: Feb. 25, 2017 12:25 am
Restoration Time: Feb. 25, 2017 5:30 am
Notes: updated restoration time from 4:30 am to 5:30 am

February 25, 2017 – Outage 4 (12) – New

Posted on February 25th, 2017 at 3:25 am

General Outage

Customers Affected: 15
Crew Status: Working in other area
Cause: Tree on line
Outage Start: February 25, 2017 2:00 am
Restoration Time: Unknown at this time
Notes:

Outage 2 – February 24, 2017 (9) – Updated

Posted on February 25th, 2017 at 3:23 am

General Outage

Customers Affected: 350
Crew Status: Repairing lines on Four Mile Lake Road
Cause: Tree on line
Outage Start: Feb. 25, 2017 12:25 am
Restoration Time: Feb. 25, 2017 4:30 am
Notes:

Outage 3 – February 25, 2017 (11) – New

Posted on February 25th, 2017 at 3:22 am

General Outage

Customers Affected: 200
Crew Status: Investigating
Cause: Unknown
Outage Start: Feb. 25, 2017 2:00am
Restoration Time: Unknonw
Notes:

Outage 1 – February 24, 2017 (10) – Restored

Posted on February 25th, 2017 at 1:32 am

This outage has been restored.

Outage 1 – February 24, 2017 (10) – Updated

Posted on February 25th, 2017 at 1:32 am

General Outage

Customers Affected: 600
Crew Status: removing trees from line
Cause: trees on lines
Outage Start: Feb. 24, 2017 10:43 pm
Restoration Time: Feb. 25, 2017 2:00 am
Notes: Full restoration at 1:16am

Outage 1 – February 24, 2017 (10) – New

Posted on February 25th, 2017 at 1:14 am

General Outage

Customers Affected: 600
Crew Status: removing trees from line
Cause: trees on lines
Outage Start: Feb. 24, 2017 10:43 pm
Restoration Time: Feb. 25, 2017 2:00 am
Notes: Partial restoration to approx. 450 cust. at 1:05am.

Outage 1 – February 24, 2017 (6) – Restored

Posted on February 25th, 2017 at 1:08 am

This outage has been restored.

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