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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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Outage 5 – November 6, 2015 (6) – New

Posted on November 6th, 2015 at 12:52 pm

General Outage

Customers Affected: 100
Crew Status: Working in area
Cause: Numerous trees down
Outage Start: 9:00am
Restoration Time: 9:00pm
Notes: Partial restoration to this rural area made at 12:45pm.  Remainder of customers to come in sections with full restoration anticipated for 9:00pm

Outage 5 – November 6, 2015 (5) – Restored

Posted on November 6th, 2015 at 12:50 pm

This outage has been restored.

Outage 4 – November 6, 2015 (4) – Updated

Posted on November 6th, 2015 at 12:44 pm

General Outage

Customers Affected: 400
Crew Status: Working in area
Cause: large number of issues throughout area
Outage Start: 9:00am
Restoration Time: 3:30pm
Notes: Updated restoration time to 3:30pm

Outage 3 – November 6, 2015 (3) – Restored

Posted on November 6th, 2015 at 12:42 pm

This outage has been restored.

Outage 3 – November 6, 2015 (3) – Updated

Posted on November 6th, 2015 at 12:41 pm

General Outage

Customers Affected: 1100
Crew Status: Working in area
Cause: Downed tress and high winds
Outage Start: 9:00
Restoration Time: 2pm-4pm
Notes: Power restored at 12:30pm

Outage 4 – November 6, 2015 (4) – Updated

Posted on November 6th, 2015 at 11:45 am

General Outage

Customers Affected: 400
Crew Status: Working in area
Cause: large number of issues throughout area
Outage Start: 9:00am
Restoration Time: 6:00 pm
Notes: Partial restoration made at 10:04am restoring power to approximately 100 customers.   Estimated time for full restoration is 6pm

Outage 1 – November 6, 2015 (1) – Restored

Posted on November 6th, 2015 at 10:58 am

This outage has been restored.

Outage 1 – November 6, 2015 (1) – Updated

Posted on November 6th, 2015 at 10:58 am

General Outage

Customers Affected: 380
Crew Status: Working
Cause: Trees and debris on line
Outage Start: 9:00am
Restoration Time: 12:00am
Notes: Area restored at 10:46am 

Outage 5 – November 6, 2015 (5) – New

Posted on November 6th, 2015 at 10:44 am

General Outage

Customers Affected: 340
Crew Status: Working in area
Cause: Trees down and high winds
Outage Start: 9:00 am
Restoration Time: 9:00 pm
Notes: A number of issues in rural area, four mile lake, widdifield station, to deal with.  Crews assessing and plans to restore are being created

Outage 4 – November 6, 2015 (4) – New

Posted on November 6th, 2015 at 10:37 am

General Outage

Customers Affected: 400
Crew Status: Working in area
Cause: large number of issues throughout area
Outage Start: 9:00am
Restoration Time: 6:00 pm
Notes: Crews isolated and returned some power, however there are a number of issues that have to be dealt with.  Plan being devised to bring power back on in stages.  Estimated time for full restoration is 6pm
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