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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer

    Rights and

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    Disconnections

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Outage in Four Mile Lake Road Area (36) – New

Posted on December 18th, 2023 at 4:12 pm

General Outage

Customers Affected: 389
Crew Status: Underway
Cause: Investigating
Outage Start: 16:00
Restoration Time: 20:00
Notes: There is a general outage in the Four Mile Lake Road Area.  Crews are currently investigating.  Restoration time expected to be 8:00pm.

Outage on Anita Avenue and Silver Lady Lane (35) – New

Posted on December 18th, 2023 at 4:08 pm

General Outage

Customers Affected: 100
Crew Status: Restoring
Cause: Trees on lines
Outage Start: 15:18
Restoration Time: 18:00
Notes: There is an outage on Anita Avenue and Silver Lady Lane due to a tree on a line.  Crews are currently restoring.

Sunday, December 3, 2023- Borge Avenue (34) – New

Posted on November 30th, 2023 at 2:28 pm

Planned Outage

Customers Affected: 30
Crew Status: N/A
Cause: Upgrades
Outage Start: 9:00 am
Restoration Time: 1:00 pm
Notes: Planned outage to complete infrastructure upgrades. 

PLANNED OUTAGE – NOVEMBER 22, 2023 (33) – Restored

Posted on November 30th, 2023 at 2:19 pm

This outage has been restored.

PLANNED OUTAGE – NOVEMBER 22, 2023 (33) – Updated

Posted on November 16th, 2023 at 3:57 pm

Planned Outage

Customers Affected: 110
Crew Status: N/A
Cause: N/A
Outage Start: 9:00 am
Restoration Time: 12:00 pm
Notes: Planned outage for infrastructure upgrades.

PLANNED OUTAGE – NOVEMBER 23, 2023 (33) – Updated

Posted on November 15th, 2023 at 4:06 pm

Planned Outage

Customers Affected: 110
Crew Status: N/A
Cause: N/A
Outage Start: 9:00 am
Restoration Time: 12:00 pm
Notes: Planned outage for infrastructure upgrades.

PLANNED OUTAGE – NOVEMBER 23, 2023 (33) – Updated

Posted on November 15th, 2023 at 4:03 pm

Planned Outage

Customers Affected: 110
Crew Status: N/A
Cause: N/A
Outage Start: 9:00 am
Restoration Time: 12:00 pm
Notes: Planned outage for infrastructure upgrades.

PLANNED OUTAGE – NOVEMBER 1, 2023 (33) – Updated

Posted on October 28th, 2023 at 1:32 pm

Planned Outage

Customers Affected: 110
Crew Status: N/A
Cause: N/A
Outage Start: 9:00 am
Restoration Time: 12:00 pm
Notes: Planned Outage for infrastructure upgrades.

PLANNED OUTAGE – NOVEMBER !, 2023 (33) – Updated

Posted on October 28th, 2023 at 1:27 pm

Planned Outage

Customers Affected: 110
Crew Status: N/A
Cause: N/A
Outage Start: 9:00 am
Restoration Time: 12:00 pm
Notes: Planned Outage for infrastructure upgrades.

PLANNED OUTAGE – NOVEMBER !, 2023 (33) – Updated

Posted on October 27th, 2023 at 3:16 pm

Planned Outage

Customers Affected: 150
Crew Status: N/A
Cause: N/A
Outage Start: 9:00 am
Restoration Time: 12:00 pm
Notes: Planned Outage for infrastructure upgrades.
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