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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Outage – Viceroy Rd (40) – Updated

Posted on April 2nd, 2024 at 5:13 pm

General Outage

Customers Affected: 50
Crew Status: Repairs in progress
Cause: Tree Contact
Outage Start: 15:30
Restoration Time: 16:30
Notes: Update: All affected areas have been restored. If your power is still out, please contact North Bay Hydro.

Peninsula Rd & Highways 63 Area – Outage (41) – Restored

Posted on April 2nd, 2024 at 5:13 pm

This outage has been restored.

Peninsula Rd & Highways 63 Area – Outage (41) – Updated

Posted on April 2nd, 2024 at 5:13 pm

General Outage

Customers Affected: 750
Crew Status: Investigating
Cause: Loss of Supply
Outage Start: 16:37
Restoration Time: 16:54
Notes: Update: All affected areas have been restored. If your power is still out, please contact North Bay Hydro.

Peninsula Rd & Highways 63 Area – Outage (41) – New

Posted on April 2nd, 2024 at 4:47 pm

General Outage

Customers Affected: 750
Crew Status: Investigating
Cause: Unknown
Outage Start: 16:37
Restoration Time: 19:00
Notes: North Bay Hydro is aware of an outage affecting approximately 750 customers in the areas surrounding Peninsula Rd and Highway 63. The cause is currently unknown, crews are investigating. Estimate restoration time is 7:00pm.

Outage – Viceroy Rd (40) – New

Posted on April 2nd, 2024 at 3:59 pm

General Outage

Customers Affected: 50
Crew Status: Repairs in progress
Cause: Tree Contact
Outage Start: 15:30
Restoration Time: 17:00
Notes: North Bay Hydro is aware of an outage in the Viceroy Rd area affecting approximately 50 customers due to a tree contact. Estimated restoration time is 5:00pm.

Premier Rd Outage – Broken Pole Replacement (39) – Restored

Posted on January 29th, 2024 at 8:18 am

This outage has been restored.

Premier Rd Outage – Broken Pole Replacement (39) – New

Posted on January 27th, 2024 at 11:16 pm

General Outage

Customers Affected: 200
Crew Status: Work In Progress
Cause: Vehicle Accident
Outage Start: 22:30
Restoration Time: 02:30
Notes: North Bay Hydro must perform an emergency outage affecting approximately 200 customers in the area surrounding Premier Rd & Lakeshore Dr in order to replace a broken pole due to a vehicle accident. The outage will start at approximately 11:30pm and may be up to 4 hours in duration.

Sunday, January 14, 2024 – 8:00 am to Noon (38) – Restored

Posted on January 14th, 2024 at 9:48 am

This outage has been restored.

Sunday, January 14, 2024 – 8:00 am to Noon (38) – New

Posted on January 11th, 2024 at 1:48 pm

Planned Outage

Customers Affected: 100
Crew Status: N/A
Cause: Upgrades
Outage Start: 8:00 am
Restoration Time: 12:00 pm
Notes: Planned outage in the Whitney Ave. area for infrastructure upgrades. 

Sunday, December 3, 2023- Borge Avenue (34) – Restored

Posted on December 19th, 2023 at 2:44 pm

This outage has been restored.

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