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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2025 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Hwy 63, Feronia Rd, Dalys Rd (1) – Restored

Posted on June 24th, 2020 at 5:22 am

This outage has been restored.

Hwy 63, Feronia Rd, Dalys Rd (1) – New

Posted on June 23rd, 2020 at 8:22 am

Planned Outage

Customers Affected: 100
Crew Status: Repairs in Progress
Cause: Damaged Pole (Fire)
Outage Start: 8:30
Restoration Time: 10:30
Notes: North Bay Hydro must perform an emergency outage to repair a damaged pole on Hwy 63. This will affect approximately 100 customers in the Hwy 63, Dalys Rd, and Feronia Rd area. This outage will begin at approximately 8:30am and will be 2 hours in duration.

Airport Hill (1) – Restored

Posted on June 9th, 2020 at 2:42 am

This outage has been restored.

Mapping (2) – Restored

Posted on June 9th, 2020 at 2:16 am

This outage has been restored.

Mapping (2) – New

Posted on June 9th, 2020 at 2:16 am

General Outage

Customers Affected: 2
Crew Status: on site
Cause: none
Outage Start: 1
Restoration Time: 2
Notes:

Airport Hill (1) – New

Posted on June 9th, 2020 at 2:11 am

General Outage

Customers Affected: 900
Crew Status: Investigating
Cause: Unknown
Outage Start: 12:40am
Restoration Time: 5:40am
Notes: There is an outage on Airport Hill.  Cause of outage is unknown at this time, however crews are currently investigating.  Approximately 900 customers are affected.  Restoration time estimated at 5:40am.

Hwy 63 Outage (2) – Restored

Posted on April 29th, 2020 at 5:14 am

This outage has been restored.

Hwy 63 Outage (2) – Updated

Posted on April 29th, 2020 at 5:14 am

General Outage

Customers Affected: 160
Crew Status: Restoration Complete
Cause: Broken Conductor
Outage Start: 1:35
Restoration Time: 5:10
Notes: Update: Power has been restored to the Hwy 63 area as 5:10 am. The cause of the outage was from a fallen tree striking and breaking a conductor. If your power is still out, please contact North Bay Hydro.

Hwy 63 Outage (1) – Restored

Posted on April 29th, 2020 at 3:15 am

This outage has been restored.

Hwy 63 Outage (2) – New

Posted on April 29th, 2020 at 3:15 am

General Outage

Customers Affected: 160
Crew Status: Repairs in Progress
Cause: Broken Conductor
Outage Start: 1:35
Restoration Time: 6:00
Notes: Update: North Bay Hydro is aware of an outage in the Hwy 63 Area affecting approximately 160 customers. The cause of the outage is due to a broken conductor, repairs are in progress.  Estimated restoration time is 6:00 am.
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