North Bay Hydro

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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    Residential Customer

    Rights and

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    Disconnections

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Outage 3 – February 25, 2017 (11) – New

Posted on February 25th, 2017 at 3:22 am

General Outage

Customers Affected: 200
Crew Status: Investigating
Cause: Unknown
Outage Start: Feb. 25, 2017 2:00am
Restoration Time: Unknonw
Notes:

Outage 1 – February 24, 2017 (10) – Restored

Posted on February 25th, 2017 at 1:32 am

This outage has been restored.

Outage 1 – February 24, 2017 (10) – Updated

Posted on February 25th, 2017 at 1:32 am

General Outage

Customers Affected: 600
Crew Status: removing trees from line
Cause: trees on lines
Outage Start: Feb. 24, 2017 10:43 pm
Restoration Time: Feb. 25, 2017 2:00 am
Notes: Full restoration at 1:16am

Outage 1 – February 24, 2017 (10) – New

Posted on February 25th, 2017 at 1:14 am

General Outage

Customers Affected: 600
Crew Status: removing trees from line
Cause: trees on lines
Outage Start: Feb. 24, 2017 10:43 pm
Restoration Time: Feb. 25, 2017 2:00 am
Notes: Partial restoration to approx. 450 cust. at 1:05am.

Outage 1 – February 24, 2017 (6) – Restored

Posted on February 25th, 2017 at 1:08 am

This outage has been restored.

Outage 1 – February 24, 2017 (7) – Restored

Posted on February 25th, 2017 at 1:08 am

This outage has been restored.

Outage 1 – February 24, 2017 (8) – Restored

Posted on February 25th, 2017 at 1:08 am

This outage has been restored.

Outage 2 – February 24, 2017 (9) – New

Posted on February 25th, 2017 at 1:00 am

General Outage

Customers Affected: 350
Crew Status: Investigating
Cause: Unknown at this time
Outage Start: Feb. 25, 2017 12:25 am
Restoration Time: Unknown at this time
Notes:

January 10, 2016 – Outage 1 (5) – Restored

Posted on January 11th, 2017 at 3:41 am

This outage has been restored.

January 10, 2016 – Outage 1 (5) – Updated

Posted on January 10th, 2017 at 10:50 pm

General Outage

Customers Affected: 1865
Crew Status: Planning Repairs
Cause: Downed conductor due to weather
Outage Start: 9:00pm
Restoration Time: 11:15pm
Notes: Crews switching to restore power to approx. 1855 customers.  Customers on Lamorie and Division Street will remain without power until downed conductor fixed.  Estimated time for full power restore is 1am.
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