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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Outage – Hwy 63 Area (4) – Restored

Posted on March 12th, 2020 at 2:22 pm

This outage has been restored.

Outage – Hwy 63 Area (5) – Restored

Posted on March 12th, 2020 at 2:22 pm

This outage has been restored.

Outage – Hwy 63, Silver Lady Lane, Anita Ave (6) – Restored

Posted on March 10th, 2020 at 3:11 am

This outage has been restored.

Outage – Hwy 63, Silver Lady Lane, Anita Ave (6) – Updated

Posted on March 10th, 2020 at 3:11 am

General Outage

Customers Affected: 80
Crew Status: Repairs in progress
Cause: Broken Insulator
Outage Start: 21:38
Restoration Time: 03:05
Notes: Update: Power has been restored to all affected areas as of 3:05 am.

Outage – Hwy 53, Silver Lady Lane, Anita Ave (6) – Updated

Posted on March 10th, 2020 at 3:11 am

General Outage

Customers Affected: 80
Crew Status: Repairs in progress
Cause: Broken Insulator
Outage Start: 21:38
Restoration Time: 03:05
Notes: Update: Power has been restored to all affected areas as of 3:05 am.

Outage – Hwy 53, Silver Lady Lane, Anita Ave (6) – New

Posted on March 10th, 2020 at 2:03 am

General Outage

Customers Affected: 80
Crew Status: Repairs in progress
Cause: Broken Insulator
Outage Start: 21:38
Restoration Time: 04:00
Notes: Update: North Bay Hydro is aware of an outage in the Hwy 63, Silver Lady Lane and Anita Ave area affecting approximately 80 customers. The cause of the outage is due to a broken insulator. Repairs are in progress. Estimated restoration time 4:00 am

Ski Club Rd – Planned Outage (2) – Restored

Posted on March 9th, 2020 at 10:59 pm

This outage has been restored.

Ski Club Rd – Planned Outage (2) – New

Posted on February 28th, 2020 at 10:31 am

Planned Outage

Customers Affected: 40
Crew Status: In Progress
Cause: Insfrastructure Upgrades
Outage Start: March 2, 2020 @ 9:00
Restoration Time: March 2, 2020 @ 13:00
Notes: North Bay Hydro must perform a necessary planned outage for infrastructure upgrades. Outage will be approximately 4 hours in duration on Monday, March 2, 2020, from 9:00 am to 1:00 pm.

West Ferris (2) – Restored

Posted on January 7th, 2020 at 4:21 pm

This outage has been restored.

West Ferris (2) – Updated

Posted on January 7th, 2020 at 4:17 pm

General Outage

Customers Affected: 900
Crew Status: Investigating
Cause: Station Equipment Failure
Outage Start: 15:20
Restoration Time: 16:15
Notes: The power has been restored in the Lakeshore Drive/Nipissing Junction area as of 4:15 pm.  The cause was due substation equipment failure.  If your power is still out please call North Bay Hydro.
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