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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer

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    Disconnections

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Outage 1 – November 6, 2015 (1) – New

Posted on November 6th, 2015 at 10:29 am

General Outage

Customers Affected: 380
Crew Status: Working
Cause: Trees and debris on line
Outage Start: 9:00am
Restoration Time: 12:00am
Notes: Crews currently clearing trees and other debris 

Outage 1 – September 30, 2015 (5) – Restored

Posted on September 30th, 2015 at 12:02 pm

This outage has been restored.

Outage 1 – September 30, 2015 (5) – New

Posted on September 30th, 2015 at 11:36 am

General Outage

Customers Affected: 300
Crew Status: Investigating
Cause: Unknown at this time
Outage Start: 11:09 am
Restoration Time: Unknown at this time
Notes:

August 26, 2015 – Outage 1 – Broken Pole on Lakeshore Drive (4) – Restored

Posted on August 26th, 2015 at 2:08 pm

This outage has been restored.

August 26, 2015 – Outage 1 – Broken Pole on Lakeshore Drive (4) – Updated

Posted on August 26th, 2015 at 2:08 pm

General Outage

Customers Affected: 200
Crew Status: Working on Site
Cause: Broken pole due on Lakeshore Drive due to vehicle contact
Outage Start: 11:35 am
Restoration Time: 12:35 pm
Notes: Outage fully restored at 1:35pm

August 26, 2015 – Outage 1 – Broken Pole on Lakeshore Drive (4) – Updated

Posted on August 26th, 2015 at 1:18 pm

General Outage

Customers Affected: 200
Crew Status: Working on Site
Cause: Broken pole due on Lakeshore Drive due to vehicle contact
Outage Start: 11:35 am
Restoration Time: 12:35 pm
Notes: Outage reduced to approximately 40 customers on MacDonald.  Full restoration should occur by 2pm

August 26, 2015 – Outage 1 – Broken Pole on Lakeshore Drive (4) – New

Posted on August 26th, 2015 at 11:37 am

General Outage

Customers Affected: 200
Crew Status: Working on Site
Cause: Broken pole due on Lakeshore Drive due to vehicle contact
Outage Start: 11:35 am
Restoration Time: 12:35 pm
Notes: Crews on site replacing broken pole

Fourth Ave East between Wyld and Ferguson (3) – Restored

Posted on July 23rd, 2015 at 2:35 pm

This outage has been restored.

Fourth Ave East between Wyld and Ferguson (3) – New

Posted on July 23rd, 2015 at 9:00 am

Planned Outage

Customers Affected: 40
Crew Status: Working on Site
Cause: Capital Improvements
Outage Start: 9:00 am July 23, 2015
Restoration Time: 11:00am July 23, 2015
Notes:

June 23, 2015 – Outage 1 (2) – Restored

Posted on June 23rd, 2015 at 1:39 pm

This outage has been restored.

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