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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Hwy 63 Area Outage (8) – Updated

Posted on March 20th, 2020 at 4:58 am

General Outage

Customers Affected: 20
Crew Status: Repairs are in progress
Cause: Broken Insulator
Outage Start: 00:00
Restoration Time: 05:00
Notes: Update: All areas affected by the Hwy 63 outage have been restored. If your power is still out, please contact North Bay Hydro

Hwy 63 Outage (7) – Restored

Posted on March 20th, 2020 at 4:01 am

This outage has been restored.

Hwy 63 Area Outage (8) – New

Posted on March 20th, 2020 at 4:01 am

General Outage

Customers Affected: 20
Crew Status: Repairs are in progress
Cause: Broken Insulator
Outage Start: 00:00
Restoration Time: 05:30
Notes: Update: North Bay Hydro is aware of an outage in the Hwy 63 area still affecting approximately 20 customers. The cause of the outage is from a broken insulator, repairs are in progress. Estimated restoration time is 5:30 am

Hwy 63 Outage (7) – New

Posted on March 20th, 2020 at 2:19 am

General Outage

Customers Affected: 230
Crew Status: Investigating
Cause: Unknown
Outage Start: 00:00
Restoration Time: 04:00
Notes: North Bay Hydro is aware of an outage in the Hwy 63, Anita Ave, and Feronia Rd area affecting approximately 230 customers. The cause of the outage is currently unknown. Crews are investigating. Estimated restoration time is 4:00 am

Gormanville Rd, Larocque Rd, Pinewood Area (6) – Restored

Posted on March 12th, 2020 at 3:04 pm

This outage has been restored.

Gormanville Rd, Larocque Rd, Pinewood Area (6) – Updated

Posted on March 12th, 2020 at 3:04 pm

General Outage

Customers Affected: 520
Crew Status: Investigating
Cause: Unknown
Outage Start: 13:50
Restoration Time: 16:30
Notes: Update: Approximately 400 customers have been restored in the Gormanville Rd and Pinewood area. Approximately 120 customers remain out of power in the Larocque Rd & Cedar Heights Rd area. The cause of the outage is currently unknown. Estimated restoration time is 4:30 pm

Gormanville Rd, Larocque Rd, Pinewood Area (6) – Updated

Posted on March 12th, 2020 at 3:03 pm

General Outage

Customers Affected: 520
Crew Status: Investigating
Cause: Unknown
Outage Start: 13:50
Restoration Time: 16:00
Notes: North Bay Hydro is aware of an outage affecting approximately 520 customers. The cause of the outage is currently unknown, crews are investigating. The estimated restoration time is 4:00 pm.

Gormanville Rd, Larocque Rd, Pinewood Area (6) – New

Posted on March 12th, 2020 at 2:33 pm

General Outage

Customers Affected: 520
Crew Status: Investigating
Cause: Unknown
Outage Start: 13:50
Restoration Time: 16:00
Notes: North Bay Hydro is aware of an outage affecting approximately 520 customers. The cause of the outage is currently unknown, crews are investigating. The estimated restoration time is 4:00 pm.

Main St Fire (1) – Restored

Posted on March 12th, 2020 at 2:23 pm

This outage has been restored.

Outage – Hwy 63 Area (3) – Restored

Posted on March 12th, 2020 at 2:22 pm

This outage has been restored.

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