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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Sub Transmission Outage – West Side of North Bay (13) – New

Posted on January 28th, 2022 at 4:14 am

General Outage

Customers Affected: 4000
Crew Status: Investigating
Cause: Unknown
Outage Start: 3:00
Restoration Time: 7:00
Notes: North Bay Hydro is aware of a large outage affecting approximately 4000 customers on the west side of the city. Crews are currently investigating the cause.

Outage – Four Mile Lake Rd, Chadbourne Dr, Widdifield Stn Rd (11) – Restored

Posted on January 11th, 2022 at 11:51 am

This outage has been restored.

Outage – Four Mile Lake Rd, Chadbourne Dr, Widdifield Stn Rd (12) – Restored

Posted on January 11th, 2022 at 11:51 am

This outage has been restored.

Widdifield Station Road Outage (10) – Restored

Posted on December 16th, 2021 at 4:26 pm

This outage has been restored.

Widdifield Station Road Outage (10) – Updated

Posted on December 16th, 2021 at 4:26 pm

General Outage

Customers Affected: 50
Crew Status: Restoring
Cause: Tree on line
Outage Start: 15:00
Restoration Time: 17:00
Notes: There is an outage on Widdifield Station Road and Laughren Road.  Crews are on their way for investigation.  Restored at 16:20.

Outage at Dalys Road and Cemetery Road (9) – Restored

Posted on December 16th, 2021 at 4:04 pm

This outage has been restored.

Outage at Dalys Road and Cemetery Road (9) – Updated

Posted on December 16th, 2021 at 4:04 pm

General Outage

Customers Affected: 100
Crew Status: Investigating
Cause: Trees on line
Outage Start: 15:00
Restoration Time: 16:00
Notes: There is an outage on Highway 63, Cemetery Road and Dalys Road caused by trees on lines due to high winds.  Crews are currently investigating.  Power was restored at 16:00.

Outage at Dalys Road and Cemetery Road (9) – Updated

Posted on December 16th, 2021 at 3:43 pm

General Outage

Customers Affected: 100
Crew Status: Investigating
Cause: Trees on line
Outage Start: 15:00
Restoration Time: 16:30
Notes: There is an outage on Highway 63, Cemetery Road and Dalys Road caused by trees on lines due to high winds.  Crews are currently investigating.  Restoration time is expected by 16:30.

Widdifield Station Road Outage (10) – New

Posted on December 16th, 2021 at 3:40 pm

General Outage

Customers Affected: 50
Crew Status: En route
Cause: unknown
Outage Start: 15:00
Restoration Time: 17:00
Notes: There is an outage on Widdifield Station Road and Laughren Road.  Crews are on their way for investigation.  Restoration time expected around 17:00.

Outage at Dalys Road and Cemetery Road (9) – Updated

Posted on December 16th, 2021 at 3:32 pm

General Outage

Customers Affected: 100
Crew Status: Investigating
Cause: Trees on line
Outage Start: 15:00
Restoration Time: 16:30
Notes: There is an outage on Highway 63, Cemetery Road and Dalys Road caused by trees on lines due to high winds.  Crews are currently investigating.  Restoration time is expected by 16:30.
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