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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer

    Rights and

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    Disconnections

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January 10, 2016 – Outage 1 (5) – New

Posted on January 10th, 2017 at 10:10 pm

General Outage

Customers Affected: 1865
Crew Status: Planning Repairs
Cause: Downed conductor due to weather
Outage Start: 9:00pm
Restoration Time: unknown at this time
Notes: Will update when repairs start

December 3, 2016 – Outage 1 (4) – Restored

Posted on December 3rd, 2016 at 7:18 pm

This outage has been restored.

December 3, 2016 – Outage 1 (4) – Updated

Posted on December 3rd, 2016 at 7:18 pm

General Outage

Customers Affected: 20
Crew Status: Repaired
Cause: Downed Trees
Outage Start: unknown
Restoration Time: 7:15
Notes: Power restored as of 7:15pm

December 3, 2016 – Outage 1 (4) – New

Posted on December 3rd, 2016 at 6:27 pm

General Outage

Customers Affected: 20
Crew Status: On site making repairs
Cause: Downed Trees
Outage Start: unknown
Restoration Time: unknown
Notes: Trees down in R.O.W., poor access, crews unable to provide estimated restoration time until further investigation performed.

herst (5) – Updated

Posted on November 21st, 2016 at 4:20 pm

Safety Danger

Customers Affected: d
Crew Status: d
Cause: d
Outage Start: d
Restoration Time: d
Notes:

kap (6) – Updated

Posted on November 21st, 2016 at 4:20 pm

Safety Danger

Customers Affected: d
Crew Status: d
Cause: d
Outage Start: d
Restoration Time: d
Notes:

herst (5) – Updated

Posted on November 21st, 2016 at 2:16 pm

Safety Danger

Customers Affected: d
Crew Status: d
Cause: d
Outage Start: d
Restoration Time: d
Notes:

kap (6) – Updated

Posted on November 21st, 2016 at 2:16 pm

Safety Danger

Customers Affected: d
Crew Status: d
Cause: d
Outage Start: d
Restoration Time: d
Notes:

chochran (4) – Updated

Posted on November 21st, 2016 at 2:16 pm

Safety Danger

Customers Affected: d
Crew Status: d
Cause: d
Outage Start: d
Restoration Time: d
Notes:

temisaming (8) – Updated

Posted on November 21st, 2016 at 2:15 pm

Critical Loads

Customers Affected: d
Crew Status: d
Cause: d
Outage Start: d
Restoration Time: d
Notes: d
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