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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer

    Rights and

    Responsibilities:

    Disconnections

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Outage – Silver Lady Lane, Hwy 63, Feronia Rd (16) – Restored

Posted on July 29th, 2021 at 10:10 pm

This outage has been restored.

Outage – Silver Lady Lane, Hwy 63, Feronia Rd (17) – Restored

Posted on July 29th, 2021 at 9:40 pm

This outage has been restored.

Outage – Massey Dr (15) – Restored

Posted on July 20th, 2021 at 3:00 pm

This outage has been restored.

Outage – Massey Dr (15) – Updated

Posted on July 20th, 2021 at 3:00 pm

General Outage

Customers Affected: 20
Crew Status: Investigating
Cause: Unknown
Outage Start: 10:15
Restoration Time: 14:55
Notes: Update: North Bay Hydro has restored power in the affected area of Massey Dr. If your power is still out, please contact North Bay Hydro.

Outage – Massey Dr (15) – New

Posted on July 20th, 2021 at 9:30 am

General Outage

Customers Affected: 20
Crew Status: Investigating
Cause: Unknown
Outage Start: 10:15
Restoration Time: 14:00
Notes: North Bay Hydro is aware of an outage on Massey Dr in between Labreche Dr and Booth Rd affecting approximately 20 customers. The cause is currently being investigated. Estimated restoration time is 1:00 pm

Outage – Martin St & Parsons Ave (13) – Restored

Posted on July 20th, 2021 at 3:07 am

This outage has been restored.

Outage Charles & Campbell Ave (12) – Restored

Posted on July 20th, 2021 at 3:05 am

This outage has been restored.

Outage Charles & Campbell Ave (12) – Updated

Posted on July 20th, 2021 at 3:05 am

General Outage

Customers Affected: 100
Crew Status: Repairs in Progress
Cause: Storm Damage – Broken Conductor
Outage Start: 18:30
Restoration Time: 3:00
Notes: Update: North Bay Hydro has restored power in the areas surrounding Charles St W and Campbell Ave. If your power is still out, please contact North Bay Hydro.

Outage – West Peninsula (11) – Restored

Posted on July 20th, 2021 at 1:00 am

This outage has been restored.

Outage – West Peninsula (11) – Updated

Posted on July 20th, 2021 at 1:00 am

General Outage

Customers Affected: 100
Crew Status: Repairs in Progress
Cause: Broken Line
Outage Start: 21:00
Restoration Time: 00:54
Notes: Update: North Bay Hydro has restored power in the areas surrounding West Peninsula Rd. If your power is still out, please contact North Bay Hydro.
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