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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Outage – West Ferris Area (55) – Restored

Posted on May 25th, 2024 at 4:59 pm

This outage has been restored.

Outage – West Ferris Area (55) – Updated

Posted on May 25th, 2024 at 4:59 pm

General Outage

Customers Affected: 608
Crew Status: Restoration Complete
Cause: Tree Contact
Outage Start: 15:11
Restoration Time: 16:50
Notes: Update: Power has been restored to the affected customers in the areas surrounding Lakeshore Dr, Ferris Dr, Premier Rd, & Riverbend Rd. The cause of the outage was due to a tree branch making contact with a transformer. If your power is still out, please contact North Bay Hydro.

Outage – Four Mile Lake Rd, Chadbourne Surrounding Areas (56) – New

Posted on May 25th, 2024 at 4:25 pm

General Outage

Customers Affected: 200
Crew Status: Investigating
Cause: Unknown
Outage Start: 15:27
Restoration Time: 18:30
Notes: North Bay Hydro is aware of an outage affecting approximately 200 customers in the areas surrounding Four Mile Lake Rd, Chadbourne Dr, and Widdifield Stn Rd. The cause of the outage is currently unknown, crews are investigating. Estimated restoration time is 6:30pm.

Outage – West Ferris Area (55) – New

Posted on May 25th, 2024 at 3:58 pm

General Outage

Customers Affected: 608
Crew Status: Investigating
Cause: Unknown
Outage Start: 15:11
Restoration Time: 18:30
Notes: North Bay Hydro is aware of an outage affecting approximately 600 customers in the areas surrounding Lakeshore Dr, Ferris Dr, Premier Rd, and Riverbend Rd. The cause of the outage is currently unknown, crews are investigating. Estimated restoration time is 6:30 pm.

Outage – Trout Lake Area (54) – Restored

Posted on May 23rd, 2024 at 8:59 pm

This outage has been restored.

Outage – Trout Lake Area (54) – Updated

Posted on May 23rd, 2024 at 8:59 pm

General Outage

Customers Affected: 766
Crew Status: Investigating
Cause: Trees
Outage Start: 18:15
Restoration Time: 20:57
Notes: North Bay Hydro is aware of an outage affecting approximately 766 customers in the areas surrounding Highway 63 and Trout Lake North side. The cause of the outage is from tree damage to the lines. Crews restored power at 8:57pm.

Outage – Trout Lake Area (54) – Updated

Posted on May 23rd, 2024 at 7:30 pm

General Outage

Customers Affected: 766
Crew Status: Restoring
Cause: Trees
Outage Start: 18:15
Restoration Time: 22:00
Notes: North Bay Hydro is aware of an outage affecting approximately 766 customers in the areas surrounding Highway 63 and Trout Lake North side. The cause of the outage is from tree damage to the lines. Crews are on-site.  Estimated restoration time is 10:00pm.

Outage – Trout Lake Area (54) – Updated

Posted on May 23rd, 2024 at 7:30 pm

General Outage

Customers Affected: 766
Crew Status: Restoring
Cause: Trees
Outage Start: 18:15
Restoration Time: 22:00
Notes: North Bay Hydro is aware of an outage affecting approximately 766 customers in the areas surrounding Highway 63 and Trout Lake North side. The cause of the outage is from tree damage to the lines. Crews are on-site.  Estimated restoration time is 9:00pm.

Outage – Trout Lake Area (54) – New

Posted on May 23rd, 2024 at 6:35 pm

General Outage

Customers Affected: 766
Crew Status: Investigating
Cause: Trees
Outage Start: 18:15
Restoration Time: 22:00
Notes: North Bay Hydro is aware of an outage affecting approximately 766 customers in the areas surrounding Highway 63 and Trout Lake North side. The cause of the outage is from tree damage to the lines. Estimated restoration time is 10:00pm.

Outage – Peninsula Rd Area (53) – Restored

Posted on May 23rd, 2024 at 6:24 pm

This outage has been restored.

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