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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2025 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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test (24) – New

Posted on August 3rd, 2023 at 4:38 pm

Planned Outage

Customers Affected: test
Crew Status: test
Cause: test
Outage Start: test
Restoration Time: test
Notes: test

West Ferris Outage (North of Gertrude) (23) – Restored

Posted on July 30th, 2023 at 8:18 pm

This outage has been restored.

West Ferris Outage (North of Gertrude) (23) – Updated

Posted on July 30th, 2023 at 8:18 pm

General Outage

Customers Affected: 950
Crew Status: Repairs Complete
Cause: Tree Contact
Outage Start: 17:54
Restoration Time: 20:17
Notes: North Bay Hydro has restored power to the affected customers in the West Ferris area north of Gertrude St. The cause of the outage was due to a tree contact. If your power is still out, please contact North Bay Hydro.

West Ferris Outage (North of Gertrude) (23) – New

Posted on July 30th, 2023 at 7:42 pm

General Outage

Customers Affected: 950
Crew Status: Investigating
Cause: Unknown
Outage Start: 17:54
Restoration Time: 22:00
Notes: North Bay Hydro is aware of an outage in the West Ferris area North of Gertrude St affecting approximately 950 customers. The cause of the outage is currently unknown, crews are investigating. Estimated restoration time is 10:00pm

Highway 63 and Four Mile Lake Road Area Outage (18) – Restored

Posted on July 30th, 2023 at 7:36 pm

This outage has been restored.

Highway 63 and Four Mile Lake Road Area Outage (18) – Updated

Posted on July 24th, 2023 at 10:13 am

General Outage

Customers Affected: 200
Crew Status: Investigating
Cause: Unknown
Outage Start: 5:20pm
Restoration Time: tbd
Notes: There is an outage to the majority of the customers in the Highway 63 and Four Mile Lake Road area due to an unknown cause at this time.  North Bay Hydro is aware of the outage and is currently investigating.  Stay tuned for further updates.

test (22) – Restored

Posted on July 24th, 2023 at 10:06 am

This outage has been restored.

test (22) – Updated

Posted on July 24th, 2023 at 10:06 am

Planned Outage

Customers Affected: 0
Crew Status: 0
Cause: 0
Outage Start: 0
Restoration Time: 0
Notes: 04

test (22) – Updated

Posted on July 24th, 2023 at 10:02 am

Planned Outage

Customers Affected: 0
Crew Status: 0
Cause: 0
Outage Start: 0
Restoration Time: 0
Notes: 04

test (22) – New

Posted on July 24th, 2023 at 10:01 am

Planned Outage

Customers Affected: 0
Crew Status: 0
Cause: 0
Outage Start: 0
Restoration Time: 0
Notes: 0
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