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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Northshore Rd – Planned Outage (12) – Restored

Posted on April 15th, 2023 at 4:09 pm

This outage has been restored.

Northshore Rd – Planned Outage (13) – Restored

Posted on April 15th, 2023 at 4:09 pm

This outage has been restored.

test (11) – Restored

Posted on March 31st, 2023 at 2:44 pm

This outage has been restored.

test (11) – New

Posted on March 31st, 2023 at 2:44 pm

Planned Outage

Customers Affected: 0
Crew Status: 0
Cause: 0
Outage Start: 0
Restoration Time: 0
Notes: test

Outage – Cedar Heights Rd, Golf Club Rd, Kenwood Hills Dr Areas (8) – Restored

Posted on December 5th, 2022 at 2:05 am

This outage has been restored.

Outage – Cedar Heights Rd, Golf Club Rd, Kenwood Hills Dr Areas (8) – Updated

Posted on December 5th, 2022 at 2:05 am

General Outage

Customers Affected: 600
Crew Status: Repairs Complete
Cause: Tree Contact
Outage Start: 23:35
Restoration Time: 01:45
Notes: Update: Power has been restored to the affected areas. The cause of the outage was due to a tree contact. If your power is still out, please contact North Bay Hydro.

Outage – Cedar Heights Rd, Golf Club Rd, Kenwood Hills Dr Areas (8) – New

Posted on December 5th, 2022 at 12:50 am

General Outage

Customers Affected: 600
Crew Status: Investigation
Cause: Currently Unknown
Outage Start: 23:35
Restoration Time: 04:00
Notes: North Bay Hydro is aware of an outage affecting approximately 600 customers in the areas surrounding Cedar Heights Rd East, Airport Rd, Golf Club Rd & Kenwood Hills Dr. The cause of the outage is currently unknown, crews are investigating. Estimated restoration time is 4:00am.

Outage – Peninsula Rd Area (7) – Restored

Posted on December 1st, 2022 at 10:04 am

This outage has been restored.

Outage – Peninsula Rd Area (7) – Updated

Posted on December 1st, 2022 at 10:04 am

General Outage

Customers Affected: 200
Crew Status: Repairs in Progress
Cause: Tree Contact
Outage Start: 08:30
Restoration Time: 09:45
Notes: North Bay Hydro has restored power to the remaining affected customers. If your power is still out, please contact North Bay Hydro.

Outage – Peninsula Rd Area (7) – Updated

Posted on December 1st, 2022 at 8:56 am

General Outage

Customers Affected: 200
Crew Status: Repairs in Progress
Cause: Tree Contact
Outage Start: 08:30
Restoration Time: 12:00
Notes: North Bay Hydro is aware of an outage affecting approximately 200 customers in the areas surrounding Peninsula Rd. The cause of the outage is due to damaged line equipment from a fallen tree. Repairs are in progress, estimated restoration time is 12:00 pm.
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