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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    Disconnections

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West Ferris (2) – Updated

Posted on January 7th, 2020 at 4:17 pm

General Outage

Customers Affected: 900
Crew Status: Investigating
Cause: Station Equipment Failure
Outage Start: 15:20
Restoration Time: 16:15
Notes: The power has been restored in the Lakeshore Drive/Nipissing Junction area as of 4:15 pm.  The cause was due substation equipment failure.  If your power is still out please call North Bay Hydro.

West Ferris (2) – New

Posted on January 7th, 2020 at 3:52 pm

General Outage

Customers Affected: 900
Crew Status: Investigating
Cause: Unknown
Outage Start: 15:20
Restoration Time: 17:00
Notes: There is an outage in the Lakeshore Drive/Nipissing Junction area.  The cause is unknown and crews are investigating.  Approximately 900 customers are affected.  Restoration time is estimated to be 5 pm.

Jane/Main W/Pinewood Area (2) – Restored

Posted on December 30th, 2019 at 9:07 am

This outage has been restored.

Jane/Main W/Pinewood Area (2) – Updated

Posted on December 30th, 2019 at 9:06 am

General Outage

Customers Affected: 1050
Crew Status: On scene
Cause: Broken Conductor in Substation
Outage Start: 7:17
Restoration Time: 9:05
Notes: The power has been restored in all areas as of 9:05 am.  If your power is still out, please contact North Bay Hydro.

Jane/Main W/Pinewood Area (2) – New

Posted on December 30th, 2019 at 8:12 am

General Outage

Customers Affected: 1050
Crew Status: On scene
Cause: Broken Conductor in Substation
Outage Start: 7:17
Restoration Time: 9:00
Notes: There is a power outage due to a broken conductor in substation #19.  Crews are working to re-route power from other substations.  Approximately 1050 customers are affected.  Estimated restoration time is 9 am.

Outage 2 – April 7, 2017 (23) – Restored

Posted on April 7th, 2017 at 8:42 am

This outage has been restored.

Outage 2 – April 7, 2017 (23) – Updated

Posted on April 7th, 2017 at 8:42 am

General Outage

Customers Affected: 1300
Crew Status: Making repairs/removing tree
Cause: Downed Tree on HWY 63 at Anita
Outage Start: 8:05am
Restoration Time: 8:35am
Notes: Power restored as of 8:35am to all customers

Outage 2 – April 7, 2017 (23) – New

Posted on April 7th, 2017 at 8:24 am

General Outage

Customers Affected: 1300
Crew Status: Making repairs/removing tree
Cause: Downed Tree on HWY 63 at Anita
Outage Start: 8:05am
Restoration Time: unknown at this time
Notes: Will update approximate restoration time when crews have more information

April 7, 2017 – Outage 1 (21) – Restored

Posted on April 7th, 2017 at 8:00 am

This outage has been restored.

April 7, 2017 – Outage 1 (22) – Restored

Posted on April 7th, 2017 at 7:59 am

This outage has been restored.

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