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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer

    Rights and

    Responsibilities:

    Disconnections

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February 25, 2017 – Outage 8 (18) – Restored

Posted on February 25th, 2017 at 4:19 pm

This outage has been restored.

February 25, 2017 – Outage 8 (19) – Restored

Posted on February 25th, 2017 at 4:18 pm

This outage has been restored.

February 25, 2017 – Outage 8 (20) – Restored

Posted on February 25th, 2017 at 4:18 pm

This outage has been restored.

February 25, 2017 – Outage 5 (13) – Restored

Posted on February 25th, 2017 at 10:06 am

This outage has been restored.

February 25, 2017 – Outage 5 (13) – Updated

Posted on February 25th, 2017 at 10:06 am

General Outage

Customers Affected: 2
Crew Status: Investigating
Cause: Defective Switch
Outage Start: Feb. 24, 2017 11:30 pm
Restoration Time: Feb. 25, 2017 9:00 am
Notes: Power restored as of 9:15am

February 25, 2017 – Outage 7 (15) – Restored

Posted on February 25th, 2017 at 10:05 am

This outage has been restored.

February 25, 2017 – Outage 7 (16) – Restored

Posted on February 25th, 2017 at 10:05 am

This outage has been restored.

February 25, 2017 – Outage 7 (17) – Restored

Posted on February 25th, 2017 at 10:05 am

This outage has been restored.

February 25, 2017 – Outage 6 (14) – Restored

Posted on February 25th, 2017 at 9:03 am

This outage has been restored.

February 25, 2017 – Outage 6 (14) – Updated

Posted on February 25th, 2017 at 9:03 am

General Outage

Customers Affected: 30
Crew Status: Crews making repairs
Cause: Defective switch
Outage Start: Feb. 25, 2017 5:30 am
Restoration Time: Feb. 25, 2017 9:00 am
Notes: Power fully restored as of 9:00 am
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