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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer

    Rights and

    Responsibilities:

    Disconnections

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Outage 2 – April 7, 2017 (23) – Updated

Posted on April 7th, 2017 at 8:42 am

General Outage

Customers Affected: 1300
Crew Status: Making repairs/removing tree
Cause: Downed Tree on HWY 63 at Anita
Outage Start: 8:05am
Restoration Time: 8:35am
Notes: Power restored as of 8:35am to all customers

Outage 2 – April 7, 2017 (23) – New

Posted on April 7th, 2017 at 8:24 am

General Outage

Customers Affected: 1300
Crew Status: Making repairs/removing tree
Cause: Downed Tree on HWY 63 at Anita
Outage Start: 8:05am
Restoration Time: unknown at this time
Notes: Will update approximate restoration time when crews have more information

April 7, 2017 – Outage 1 (21) – Restored

Posted on April 7th, 2017 at 8:00 am

This outage has been restored.

April 7, 2017 – Outage 1 (22) – Restored

Posted on April 7th, 2017 at 7:59 am

This outage has been restored.

February 25, 2017 – Outage 8 (18) – Restored

Posted on February 25th, 2017 at 4:19 pm

This outage has been restored.

February 25, 2017 – Outage 8 (19) – Restored

Posted on February 25th, 2017 at 4:18 pm

This outage has been restored.

February 25, 2017 – Outage 8 (20) – Restored

Posted on February 25th, 2017 at 4:18 pm

This outage has been restored.

February 25, 2017 – Outage 5 (13) – Restored

Posted on February 25th, 2017 at 10:06 am

This outage has been restored.

February 25, 2017 – Outage 5 (13) – Updated

Posted on February 25th, 2017 at 10:06 am

General Outage

Customers Affected: 2
Crew Status: Investigating
Cause: Defective Switch
Outage Start: Feb. 24, 2017 11:30 pm
Restoration Time: Feb. 25, 2017 9:00 am
Notes: Power restored as of 9:15am

February 25, 2017 – Outage 7 (15) – Restored

Posted on February 25th, 2017 at 10:05 am

This outage has been restored.

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