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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Norman Ave & Eugene Rd Outage (4) – New

Posted on July 19th, 2020 at 2:41 pm

General Outage

Customers Affected: 30
Crew Status: In Progress
Cause: Tree Contact
Outage Start: 11:02
Restoration Time: 16:00
Notes: North Bay Hydro is aware of an outage affecting approximately 30 customers on a section of Norman Ave and Eugene Rd. The cause of the outage is due to a tree contact. Estimate restoration time is 4:00 pm

Strathcona Dr Outage (3) – Restored

Posted on July 19th, 2020 at 1:49 pm

This outage has been restored.

Strathcona Dr Outage (3) – Updated

Posted on July 19th, 2020 at 1:49 pm

General Outage

Customers Affected: 30
Crew Status: Repairs In Progress
Cause: Tree Contact
Outage Start: 10:56
Restoration Time: 13:45
Notes: Update: North Bay Hydro has restored power to Strathcona Dr as of 1:45pm

Strathcona Dr Outage (3) – New

Posted on July 19th, 2020 at 1:26 pm

General Outage

Customers Affected: 30
Crew Status: Repairs In Progress
Cause: Tree Contact
Outage Start: 10:56
Restoration Time: 15:00
Notes: Update: North Bay Hydro has restored power to most of the West Ferris area; however, a section of Strathcona Dr still remains out of power. The cause of the outage was due to a tree contact with the line, repairs are in progress. Estimated restoration time is 3:00 pm

8F2 Outage- West Ferris Area (2) – Restored

Posted on July 19th, 2020 at 1:24 pm

This outage has been restored.

8F2 Outage- West Ferris Area (2) – Updated

Posted on July 19th, 2020 at 1:24 pm

General Outage

Customers Affected: 650
Crew Status: Investigating
Cause: Unknown
Outage Start: 10:54
Restoration Time: 15:00
Notes: Update: North Bay Hydro has restored power to most of the West Ferris area; however, a section of Strathcona Dr still remains out of power. The cause of the outage was due to a tree contact with the line, repairs are in progress. Estimated restoration time is 3:00 pm

18F1 Outage – Memorial Dr – Murrary St – Copeland St (1) – Updated

Posted on July 19th, 2020 at 12:35 pm

General Outage

Customers Affected: 270
Crew Status: Repairs in Progress
Cause: Tree Contact
Outage Start: 10:56
Restoration Time: 15:00
Notes: Update: North Bay Hydro is aware of an outage affecting approximately 270 customers in the Memorial Dr. Murrary St. and Copeland St area. The cause of the outage is due to a fallen tree on the line. Estimated restoration time is 3:00 pm.

8F2 Outage- West Ferris Area (2) – New

Posted on July 19th, 2020 at 12:10 pm

General Outage

Customers Affected: 650
Crew Status: Investigating
Cause: Unknown
Outage Start: 10:54
Restoration Time: 14:00
Notes: North Bay Hydro is aware of an outage affecting approximately 650 customers in Gertude St E and Lakeshore Dr area. Crews are investigating the cause of the outage. Estimated restoration time is 2:00 pm.

18F1 Outage – Memorial Dr – Murrary St – Copeland St (1) – New

Posted on July 19th, 2020 at 12:02 pm

General Outage

Customers Affected: 270
Crew Status: Investigating
Cause: Unknown
Outage Start: 10:56
Restoration Time: 14:00
Notes: North Bay Hydro is aware of an outage affecting approximately 270 customers in the Memorial Dr. Murrary St. Copeland St area. Crews are investigating the cause. Estimated restoration time is 2:00 pm.

West Ferris Outage – 10F2 (1) – Restored

Posted on July 5th, 2020 at 7:11 pm

This outage has been restored.

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