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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Outage 3 – February 25, 2017 (11) – Updated

Posted on February 25th, 2017 at 8:39 am

General Outage

Customers Affected: 200
Crew Status: On site making repairs
Cause: Weather – downed wires on Chadbourne north of Evergreen Road
Outage Start: Feb. 25, 2017 2:00 am
Restoration Time: Feb. 25, 2017 8:00 am
Notes: Power fully restored as of 7:30am

February 25, 2017 – Outage 4 (12) – Restored

Posted on February 25th, 2017 at 7:15 am

This outage has been restored.

February 25, 2017 – Outage 4 (12) – Updated

Posted on February 25th, 2017 at 7:15 am

General Outage

Customers Affected: 15
Crew Status: Complete
Cause: Tree on line
Outage Start: February 25, 2017 2:00 am
Restoration Time: February 25, 2017 7:00 am
Notes: Power restored to north end of Lees Road at 6:56am

Outage 3 – February 25, 2017 (11) – Updated

Posted on February 25th, 2017 at 7:14 am

General Outage

Customers Affected: 200
Crew Status: On site making repairs
Cause: Weather – downed wires on Chadbourne north of Evergreen Road
Outage Start: Feb. 25, 2017 2:00 am
Restoration Time: Feb. 25, 2017 8:00 am
Notes:

Outage 2 – February 24, 2017 (9) – Restored

Posted on February 25th, 2017 at 7:13 am

This outage has been restored.

Outage 2 – February 24, 2017 (9) – Updated

Posted on February 25th, 2017 at 7:13 am

General Outage

Customers Affected: 350
Crew Status: Switching to restore power
Cause: Tree on line
Outage Start: Feb. 25, 2017 12:25 am
Restoration Time: Feb. 25, 2017 5:30 am
Notes: Power restored to Four Mile Lake Road east of Hurtubise Road at 6:35am and to Feronia and HWY 63 at 6:54am

February 25, 2017 – Outage 6 (14) – Updated

Posted on February 25th, 2017 at 6:16 am

General Outage

Customers Affected: 30
Crew Status: Investigating
Cause: Unknown at this time
Outage Start: Feb. 25, 2017 5:30
Restoration Time: Unknown at this time
Notes:

February 25, 2017 – Outage 5 (14) – New

Posted on February 25th, 2017 at 6:16 am

General Outage

Customers Affected: 30
Crew Status: Investigating
Cause: Unknown at this time
Outage Start: Feb. 25, 2017 5:30
Restoration Time: Unknown at this time
Notes:

Outage 2 – February 24, 2017 (9) – Updated

Posted on February 25th, 2017 at 6:01 am

General Outage

Customers Affected: 350
Crew Status: Switching to restore power
Cause: Tree on line
Outage Start: Feb. 25, 2017 12:25 am
Restoration Time: Feb. 25, 2017 5:30 am
Notes: updated restoration time from 5:30 am to 7:00 am

February 25, 2017 – Outage 5 (13) – New

Posted on February 25th, 2017 at 6:00 am

General Outage

Customers Affected: 2
Crew Status: Investigating
Cause: Unknown
Outage Start: Feb. 24, 2017 11:30 pm
Restoration Time: Feb. 25, 2017 9:00 am
Notes:
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