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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Planned Outage 1 – Dec. 2, 2015 (1) – New

Posted on December 1st, 2015 at 2:09 pm

Planned Outage

Customers Affected: 75
Crew Status: Upgrading Voltage during times
Cause: Planned Capital Work
Outage Start: 9:00 A.M. December 2, 2015
Restoration Time: 12:00 noon December 2, 2015
Notes: Planned outage scheduled for December 2, 2015 to allow for system upgrades in the area.

Outage 2 – November 6, 2015 (2) – Restored

Posted on November 7th, 2015 at 12:11 pm

This outage has been restored.

Outage 2 – November 6, 2015 (2) – Updated

Posted on November 6th, 2015 at 9:39 pm

General Outage

Customers Affected: 200
Crew Status: Working in area
Cause: Broken Poles due to high winds and downed trees
Outage Start: 9:00am
Restoration Time: 10:30pm
Notes: Delaware restored, and crews nearing completion of repairs to line on Hutcheson.  Estimated restoration is 10:30pm

Outage 2 – November 6, 2015 (2) – Updated

Posted on November 6th, 2015 at 9:37 pm

General Outage

Customers Affected: 200
Crew Status: Working in area
Cause: Broken Poles due to high winds and downed trees
Outage Start: 9:00am
Restoration Time: 10:30pm
Notes: Delaware restored, and crews nearing completion of repairs to line on Hutcheson.  Estimated restoration is 10:30pm

Outage 6 – November 6, 2015 (7) – Restored

Posted on November 6th, 2015 at 4:41 pm

This outage has been restored.

Outage 6 – November 6, 2015 (7) – Updated

Posted on November 6th, 2015 at 4:41 pm

General Outage

Customers Affected: 100
Crew Status: Working in the area
Cause: Most likely downed tress
Outage Start: 9:00am
Restoration Time: 6:00pm
Notes: Power Restored at 4:30pm

Outage 7 – November 6, 2015 (8) – Restored

Posted on November 6th, 2015 at 3:58 pm

This outage has been restored.

Outage 7 – November 6, 2015 (8) – Updated

Posted on November 6th, 2015 at 3:58 pm

General Outage

Customers Affected: 20
Crew Status: Working in area
Cause: Trees and High Winds
Outage Start: 9:00am
Restoration Time: 4:00pm
Notes: Restored at 3:50

Outage 7 – November 6, 2015 (8) – New

Posted on November 6th, 2015 at 3:34 pm

General Outage

Customers Affected: 20
Crew Status: Working in area
Cause: Trees and High Winds
Outage Start: 9:00am
Restoration Time: 4:00pm
Notes: Crews repairing line as of 3:30pm

Outage 5 – November 6, 2015 (6) – Restored

Posted on November 6th, 2015 at 3:33 pm

This outage has been restored.

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