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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    ACQUISITION OF ESPANOLA REGIONAL HYDRO

    North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…

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18F1 Outage – Memorial Dr – Murrary St – Copeland St (1) – New

Posted on July 19th, 2020 at 12:02 pm

General Outage

Customers Affected: 270
Crew Status: Investigating
Cause: Unknown
Outage Start: 10:56
Restoration Time: 14:00
Notes: North Bay Hydro is aware of an outage affecting approximately 270 customers in the Memorial Dr. Murrary St. Copeland St area. Crews are investigating the cause. Estimated restoration time is 2:00 pm.

West Ferris Outage – 10F2 (1) – Restored

Posted on July 5th, 2020 at 7:11 pm

This outage has been restored.

West Ferris Outage – 10F2 (1) – Updated

Posted on July 5th, 2020 at 7:11 pm

General Outage

Customers Affected: 610
Crew Status: Investigating
Cause: Unknown
Outage Start: 17:00
Restoration Time: 18:44
Notes: Update: North Bay Hydro has restored power to the West Ferris area; however, approximately 40 customers on Lovell Ave still remain out of power. The cause of the outage is currently unknown, crews are investigating. 

West Ferris Outage – 10F2 (1) – New

Posted on July 5th, 2020 at 5:48 pm

General Outage

Customers Affected: 610
Crew Status: Investigating
Cause: Unknown
Outage Start: 17:00
Restoration Time: 22:00
Notes: North Bay Hydro is aware of an outage in the West Ferris Area affecting 610 customers. The cause of the outage is currently unknown, crews are investigating.

West Ferris Outage (3) – Restored

Posted on June 24th, 2020 at 6:09 am

This outage has been restored.

West Ferris Outage (3) – Updated

Posted on June 24th, 2020 at 6:09 am

General Outage

Customers Affected: 100
Crew Status: Repairs in Progress
Cause: Broken Cross Arm
Outage Start: 3:00
Restoration Time: 6:04
Notes: Update: All affected areas has been restored as of 6:04 am. If your power is still out, please contact North Bay Hydro.

West Ferris Outage (22F2) (2) – Restored

Posted on June 24th, 2020 at 5:34 am

This outage has been restored.

West Ferris Outage (3) – New

Posted on June 24th, 2020 at 5:34 am

General Outage

Customers Affected: 100
Crew Status: Repairs in Progress
Cause: Broken Cross Arm
Outage Start: 3:00
Restoration Time: 8:00
Notes: Update: North Bay Hydro has partially restored the affected areas. Power still remains out on a section of Lakeshore Dr and Riverbend Rd affecting approximately 100 customers. The cause of the outage is a broken cross arm on a pole, repairs are in progress. The estimated restoration time is 8:00 am.

West Ferris Outage (22F2) (2) – Updated

Posted on June 24th, 2020 at 5:28 am

General Outage

Customers Affected: 120
Crew Status: Repairs in Progress
Cause: Broken Cross Arm
Outage Start: 3.00
Restoration Time: 8.00
Notes: North Bay Hydro is aware of an outage in the areas surrounding Birchs Rd, Lakeshore Dr, Pinewood Park Dr, and Riverbend Rd affecting 1200 customers. The cause of the outage is a broken cross arm on a pole, repairs are in progress. The estimated restoration time is 8:00 am.

West Ferris Outage (22F2) (2) – New

Posted on June 24th, 2020 at 5:26 am

General Outage

Customers Affected: 120
Crew Status: Repairs in Progress
Cause: Broken Cross Arm
Outage Start: 3.00
Restoration Time: 8.00
Notes: North Bay Hydro is aware of an outage in the areas surrounding Birchs Rd, Lakeshore Dr, Pinewood Park Dr, and Riverbend Rd affecting 1200 customers. The cause of the outage is a broken cross arm on a pole, repairs are in progress. The estimated restoration time is 8:00 am.
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