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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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October 1, 2023 Planned outage (31) – Updated

Posted on September 22nd, 2023 at 2:00 pm

Planned Outage

Customers Affected: 150
Crew Status: N/A
Cause: Infrastructure Upgrade
Outage Start: 8:00 am
Restoration Time: 2:00 pm
Notes:

October 1, 2023 Planned outage (31) – New

Posted on September 22nd, 2023 at 1:59 pm

Planned Outage

Customers Affected: 150
Crew Status: N/A
Cause: Infrastructure Upgrade
Outage Start: 8:00 am
Restoration Time: 2:00 pm
Notes:

Highway 63, Feronia Road, Widdifield Station Road and Songis Road (30) – Restored

Posted on September 7th, 2023 at 9:37 am

This outage has been restored.

Highway 63, Feronia Road, Widdifield Station Road and Songis Road (30) – Updated

Posted on September 7th, 2023 at 9:37 am

General Outage

Customers Affected: 150
Crew Status: Restoring
Cause: Broken line and cross arm
Outage Start: 18:19
Restoration Time: 22:20
Notes: Power has been restored to all areas as of 10:20pm.

Highway 63, Feronia Road, Widdifield Station Road and Songis Road (30) – Updated

Posted on September 6th, 2023 at 8:54 pm

General Outage

Customers Affected: 150
Crew Status: Restoring
Cause: Broken line and cross arm
Outage Start: 18:19
Restoration Time: 23:30
Notes: There is a power outage in the Highway 63, Feronia Road, Widdifield Station Road and Songis Road area due to a broken line and cross arm.  Restoration work is underway.  Power is expected to be restored by 11:30pm.

Highway 63, Feronia Road, Anita Avenue and Silver Lady Lane Outage (30) – New

Posted on September 6th, 2023 at 7:55 pm

General Outage

Customers Affected: 300
Crew Status: Restoring
Cause: Broken line
Outage Start: 18:19
Restoration Time: 23:00
Notes: There is a power outage in the Highway 63, Feronia Road, Anita Avenue and Silver Lady Lane area due to a broken line.  Crews are preparing to restore power.  Power expected to be restored by 11:00pm.

Lakeshore Dr (29) – Restored

Posted on August 21st, 2023 at 8:17 am

This outage has been restored.

Lakeshore Dr (29) – New

Posted on August 16th, 2023 at 9:04 am

General Outage

Customers Affected: 20
Crew Status: Repairs in Progress
Cause: Car Accident
Outage Start: 7:35
Restoration Time: 15:00
Notes: Approximately 20 customers on Lakeshore Dr remain without power. Estimated restoration time is 3:00 pm.

West Ferris Outage (28) – Restored

Posted on August 16th, 2023 at 9:02 am

This outage has been restored.

West Ferris Outage (28) – Updated

Posted on August 16th, 2023 at 8:07 am

General Outage

Customers Affected: 600
Crew Status: Repairs in Progress
Cause: Car Accident
Outage Start: 7:35
Restoration Time: 11:00
Notes: Update: North Bay Hydro is aware of an outage affecting 600 customers in the areas surrounding Birchs Rd, Lakeshore Dr, Thelma Ave & Harris Dr. The cause of the outage is due to a broken pole from a vehicle accident, repairs are in progress, estimated restoration time is 11:00 am
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