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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    ACQUISITION OF ESPANOLA REGIONAL HYDRO

    North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…

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Outage 1 – December 24, 2015 (1) – Updated

Posted on December 24th, 2015 at 10:08 am

General Outage

Customers Affected: 340
Crew Status: Investigating
Cause: High Winds
Outage Start: 8:00 am
Restoration Time: noon
Notes: 3 individual problems found thus far by crews.  Restoration still estimated to be noon.

Outage 1 – December 24, 2015 (1) – New

Posted on December 24th, 2015 at 9:25 am

General Outage

Customers Affected: 340
Crew Status: Investigating
Cause: High Winds
Outage Start: 8:00
Restoration Time: noon
Notes: Restoration time an estimate at this time, will be updated when crews find problem(s)

Planned Outage 1 – Dec. 2, 2015 (1) – Restored

Posted on December 2nd, 2015 at 11:14 am

This outage has been restored.

Planned Outage 1 – Dec. 2, 2015 (1) – New

Posted on December 1st, 2015 at 2:09 pm

Planned Outage

Customers Affected: 75
Crew Status: Upgrading Voltage during times
Cause: Planned Capital Work
Outage Start: 9:00 A.M. December 2, 2015
Restoration Time: 12:00 noon December 2, 2015
Notes: Planned outage scheduled for December 2, 2015 to allow for system upgrades in the area.

Outage 2 – November 6, 2015 (2) – Restored

Posted on November 7th, 2015 at 12:11 pm

This outage has been restored.

Outage 2 – November 6, 2015 (2) – Updated

Posted on November 6th, 2015 at 9:39 pm

General Outage

Customers Affected: 200
Crew Status: Working in area
Cause: Broken Poles due to high winds and downed trees
Outage Start: 9:00am
Restoration Time: 10:30pm
Notes: Delaware restored, and crews nearing completion of repairs to line on Hutcheson.  Estimated restoration is 10:30pm

Outage 2 – November 6, 2015 (2) – Updated

Posted on November 6th, 2015 at 9:37 pm

General Outage

Customers Affected: 200
Crew Status: Working in area
Cause: Broken Poles due to high winds and downed trees
Outage Start: 9:00am
Restoration Time: 10:30pm
Notes: Delaware restored, and crews nearing completion of repairs to line on Hutcheson.  Estimated restoration is 10:30pm

Outage 6 – November 6, 2015 (7) – Restored

Posted on November 6th, 2015 at 4:41 pm

This outage has been restored.

Outage 6 – November 6, 2015 (7) – Updated

Posted on November 6th, 2015 at 4:41 pm

General Outage

Customers Affected: 100
Crew Status: Working in the area
Cause: Most likely downed tress
Outage Start: 9:00am
Restoration Time: 6:00pm
Notes: Power Restored at 4:30pm

Outage 7 – November 6, 2015 (8) – Restored

Posted on November 6th, 2015 at 3:58 pm

This outage has been restored.

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