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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    ACQUISITION OF ESPANOLA REGIONAL HYDRO

    North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…

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Outage 1 – April 6, 2016 (1) – New

Posted on April 6th, 2016 at 4:53 pm

General Outage

Customers Affected: 380
Crew Status: Investigating
Cause: Unknown
Outage Start: 4:21pm April 6, 2016
Restoration Time: Unknown at this time
Notes: Crews patrolling area to find cause.  

March 21, 2016 – Outage 1 (1) – Restored

Posted on March 21st, 2016 at 1:01 pm

This outage has been restored.

March 21, 2016 – Outage 1 (1) – Updated

Posted on March 21st, 2016 at 1:00 pm

General Outage

Customers Affected: 1050
Crew Status: Working to restore power
Cause: Squirrel Contact at Station
Outage Start: 11:18am
Restoration Time: 1pm
Notes: Power fully restored as of 12:56pm.

March 21, 2016 – Outage 1 (1) – Updated

Posted on March 21st, 2016 at 12:47 pm

General Outage

Customers Affected: 1050
Crew Status: Working to restore power
Cause: Squirrel Contact at Station
Outage Start: 11:18am
Restoration Time: 1pm
Notes: Partial restoration at 12:20 and 12:35pm.  Appox. 250 customers still without power.  1pm is still the estimated time for full restoration

March 21, 2016 – Outage 1 (1) – Updated

Posted on March 21st, 2016 at 12:08 pm

General Outage

Customers Affected: 1050
Crew Status: Working to restore power
Cause: Squirrel Contact at Station
Outage Start: 11:18am
Restoration Time: 1pm
Notes: Crews have found problem, squirrel contact at the MS19 station. Crews switching now.

March 21, 2016 – Outage 1 (1) – Updated

Posted on March 21st, 2016 at 12:07 pm

General Outage

Customers Affected: 1050
Crew Status: Working to restore power
Cause: Squirrel Contact at Station
Outage Start: 11:18am
Restoration Time: 1pm
Notes: Crews have found problem, squirrel contact at the MS19 station. Crews working on switching to restore power to affected customers.  Restoration time will be updated shortly.

March 21, 2016 – Outage 1 (1) – New

Posted on March 21st, 2016 at 11:40 am

General Outage

Customers Affected: 1050
Crew Status: Working to restore power
Cause: Squirrel Contact at Station
Outage Start: 11:18am
Restoration Time: unknown at this time
Notes: Crews have found problem, squirrel contact at the MS19 station. Crews working on switching to restore power to affected customers.  Restoration time will be updated shortly.

March 10, 2016 – Power Outage 1 (1) – Restored

Posted on March 10th, 2016 at 2:49 pm

This outage has been restored.

Outage 1 – Saturday February 20, 2016 (2) – Restored

Posted on February 20th, 2016 at 8:20 am

This outage has been restored.

Outage 1 – Saturday February 20, 2016 (2) – New

Posted on February 20th, 2016 at 7:23 am

General Outage

Customers Affected: 50
Crew Status: Working
Cause: Defective Equipment
Outage Start: 5:05
Restoration Time: unknown at this time
Notes: Power returned to 550 customers as of 7:10am.  Crews working to restore power to the remaining 60 customers.
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