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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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South of Seymour St & Hwy 17E (1) – Restored

Posted on January 22nd, 2021 at 12:29 pm

This outage has been restored.

South of Seymour St & Hwy 17E (2) – Restored

Posted on January 22nd, 2021 at 12:29 pm

This outage has been restored.

South of Seymour St & Hwy 17E (3) – Restored

Posted on January 22nd, 2021 at 10:38 am

This outage has been restored.

South of Seymour St & Hwy 17E (3) – New

Posted on January 22nd, 2021 at 10:07 am

General Outage

Customers Affected: 270
Crew Status: Investigating
Cause: Unknown
Outage Start: 9:47
Restoration Time: 1:00
Notes: North Bay Hydro is aware of an outage in the areas south of Seymour St and Hwy 17E affecting approximately 270 customers. Crews are currently investigating the cause. Estimated restoration time is 1:00pm

Shorewood Rd and Peninsula Rd Outage (2) – Restored

Posted on December 1st, 2020 at 4:25 pm

This outage has been restored.

Shorewood Rd and Peninsula Rd Outage (2) – Updated

Posted on December 1st, 2020 at 4:25 pm

General Outage

Customers Affected: 50
Crew Status: Restoration Complete
Cause: Tree Contact – Broken Conductor
Outage Start: 14:32
Restoration Time: 16:22
Notes: Update: North Bay Hydro has restored power to the Shorewood Rd and Peninsula Rd area. If your power is still out, please contact North Bay Hydro.

Shorewood Rd and Peninsula Rd Outage (2) – New

Posted on December 1st, 2020 at 3:31 pm

General Outage

Customers Affected: 50
Crew Status: Repairs in Progress
Cause: Tree Contact – Broken Conductor
Outage Start: 14:32
Restoration Time: 18:00
Notes: Update: North Bay Hydro is aware of an outage affecting approximately 50 customers on a section of Shorewood Rd and Peninsula Rd. The cause of the outage is due to a tree falling and breaking a conductor, repairs are in progress. Estimated restoration time is 6:00pm.

Outage on Peninsula Area – Tree on Line (1) – Restored

Posted on December 1st, 2020 at 11:22 am

This outage has been restored.

Outage on Peninsula Area – Tree on Line (1) – Updated

Posted on December 1st, 2020 at 11:22 am

General Outage

Customers Affected: 200
Crew Status: Restoration Complete
Cause: Tree Contact
Outage Start: 10:22
Restoration Time: 11:19
Notes: Update: Power has been restored to the Peninsula area. If your power is still out, please contact North Bay Hydro.

Outage on Peninsula Area – Tree on Line (1) – Updated

Posted on December 1st, 2020 at 11:07 am

General Outage

Customers Affected: 200
Crew Status: Repairs in Progress
Cause: Tree Contact
Outage Start: 10:22
Restoration Time: 13:00
Notes: North Bay Hydro is aware of an outage in the Peninsula area affecting approximately 200 customers. The cause of the outage is due to a tree contact. Repairs are in progress. The estimated restoration time is 1:00pm
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