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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Premier Rd Outage – Broken Pole Replacement (39) – New

Posted on January 27th, 2024 at 11:16 pm

General Outage

Customers Affected: 200
Crew Status: Work In Progress
Cause: Vehicle Accident
Outage Start: 22:30
Restoration Time: 02:30
Notes: North Bay Hydro must perform an emergency outage affecting approximately 200 customers in the area surrounding Premier Rd & Lakeshore Dr in order to replace a broken pole due to a vehicle accident. The outage will start at approximately 11:30pm and may be up to 4 hours in duration.

Sunday, January 14, 2024 – 8:00 am to Noon (38) – Restored

Posted on January 14th, 2024 at 9:48 am

This outage has been restored.

Sunday, January 14, 2024 – 8:00 am to Noon (38) – New

Posted on January 11th, 2024 at 1:48 pm

Planned Outage

Customers Affected: 100
Crew Status: N/A
Cause: Upgrades
Outage Start: 8:00 am
Restoration Time: 12:00 pm
Notes: Planned outage in the Whitney Ave. area for infrastructure upgrades. 

Sunday, December 3, 2023- Borge Avenue (34) – Restored

Posted on December 19th, 2023 at 2:44 pm

This outage has been restored.

Outage in the Highway 63 Area (37) – Restored

Posted on December 19th, 2023 at 2:44 pm

This outage has been restored.

Outage in Four Mile Lake Road, Widdifield Station Road and Northmount Road Area (36) – Restored

Posted on December 18th, 2023 at 6:33 pm

This outage has been restored.

Outage in Four Mile Lake Road, Widdifield Station Road and Northmount Road Area (36) – Updated

Posted on December 18th, 2023 at 6:33 pm

General Outage

Customers Affected: 389
Crew Status: Restored
Cause: Broken lines
Outage Start: 16:00
Restoration Time: 18:28
Notes: Power has been restored to all areas at 6:28 pm.

Outage in the Highway 63 Area (37) – Updated

Posted on December 18th, 2023 at 6:06 pm

General Outage

Customers Affected: 306
Crew Status: Restoring
Cause: Trees on line
Outage Start: 17:00
Restoration Time: 21:00
Notes: There is a new outage in the Highway 63 area due to a broken line on the ground. Restoration time estimated to be 9:00pm.

Outage in the Highway 63 Area (37) – Updated

Posted on December 18th, 2023 at 6:04 pm

General Outage

Customers Affected: 306
Crew Status: Restoring
Cause: Trees on line
Outage Start: 17:00
Restoration Time: 21:00
Notes: There is a new outage in the Highway 63 area due to a broken line on the ground. Restoration time estimated to be 9:00pm.

Outage in the Highway 63 Area (37) – Updated

Posted on December 18th, 2023 at 5:30 pm

General Outage

Customers Affected: 306
Crew Status: Restoring
Cause: Trees on line
Outage Start: 17:00
Restoration Time: 21:00
Notes: There is a new outage in the Highway 63, Anita Avenue and Silver Lady Lane area due to a broken line on the ground. Restoration time estimated to be 9:00pm.
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