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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2025 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Outage – Regal Rd (46) – New

Posted on April 16th, 2024 at 12:13 pm

General Outage

Customers Affected: 40
Crew Status: Investigating
Cause: TBD
Outage Start: 11:47
Restoration Time: 14:00
Notes: Update: North Bay Hydro has restored approximately 120 customers in the affected area, however approximately 40 customers on Regal Rd and Peninsula Rd remain out. Estimated restoration time is 2:00pm.

Outage – Areas Surrounding Highway 63 & Peninsula Rd (45) – Restored

Posted on April 4th, 2024 at 10:57 am

This outage has been restored.

Outage – Areas Surrounding Highway 63 & Peninsula Rd (45) – Updated

Posted on April 4th, 2024 at 10:57 am

General Outage

Customers Affected: 750
Crew Status: Restoration Complete
Cause: Loss of Supply
Outage Start: 10:07
Restoration Time: 10:27
Notes: Update: Power has been restored to the affected areas, if your power is still out, please contact North Bay Hydro.

Outage – Areas Surrounding Highway 63 & Peninsula Rd (45) – New

Posted on April 4th, 2024 at 10:20 am

General Outage

Customers Affected: 750
Crew Status: Investigating
Cause: Loss of Supply
Outage Start: 10:07
Restoration Time: 11:30
Notes: North Bay Hydro is aware of an outage affecting approximately 750 customers in the areas surrounding Hwy 63 and Peninsula Rd. The cause of the outage is due to a loss of the source supply, estimated restoration time is 11:30 am.

Outage on MacGruthers Road (44) – Restored

Posted on April 4th, 2024 at 8:41 am

This outage has been restored.

Outage on MacGruthers Road (44) – Updated

Posted on April 4th, 2024 at 8:41 am

General Outage

Customers Affected: 10
Crew Status: Investigating
Cause: Unknown
Outage Start: 20:34
Restoration Time: 2:00
Notes: There is an outage on MacGruthers Road due to an unknown cause.  Power is restored

Outage on Highway 63, Northshore Road, Peninsula Road and part of Anita Avenue Area (43) – Restored

Posted on April 4th, 2024 at 12:18 am

This outage has been restored.

Outage on Highway 63, Northshore Road, Peninsula Road and part of Anita Avenue Area (43) – Updated

Posted on April 4th, 2024 at 12:18 am

General Outage

Customers Affected: 765
Crew Status: Restored
Cause: Tree on line
Outage Start: 22:14
Restoration Time: 00:12
Notes: There is an outage in the Highway 63, Northshore Road, Peninsula Road and part of Anita Avenue Area due to loss of power to the municipal substation.  Hydro One and North Bay Hydro crews have been dispatched to investigate.  Restored around 12:12am.

Outage on MacGruthers Road (44) – New

Posted on April 3rd, 2024 at 11:12 pm

General Outage

Customers Affected: 10
Crew Status: Investigating
Cause: Unknown
Outage Start: 20:34
Restoration Time: tbd
Notes: There is an outage on MacGruthers Road due to an unknown cause.  Crews are currently investigating.

Outage on Widdifield Station Rd, Chadbourne Dr., 4-Mile Lake Rd and Kennedy Rd. Area (42) – Restored

Posted on April 3rd, 2024 at 11:09 pm

This outage has been restored.

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