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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer

    Rights and

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    Disconnections

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test (20) – Updated

Posted on July 24th, 2023 at 9:57 am

General Outage

Customers Affected: 0
Crew Status: 0
Cause: 0
Outage Start: 0
Restoration Time: 0
Notes: 0

test (20) – New

Posted on July 24th, 2023 at 9:57 am

General Outage

Customers Affected: 0
Crew Status: 0
Cause: 0
Outage Start: 0
Restoration Time: 0
Notes: 0

Highway 63 and Four Mile Lake Road Area Outage (17) – Updated

Posted on July 24th, 2023 at 9:54 am

General Outage

Customers Affected: 200
Crew Status: Investigating
Cause: Unknown
Outage Start: 5:20pm
Restoration Time: tbd
Notes: There is an outage to the majority of the customers in the Highway 63 and Four Mile Lake Road area due to an unknown cause at this time.  North Bay Hydro is aware of the outage and is currently investigating.  Stay tuned for further updates.

Highway 63 and Four Mile Lake Road Area Outage (18) – Updated

Posted on July 24th, 2023 at 9:49 am

General Outage

Customers Affected: 200
Crew Status: Investigating
Cause: Unknown
Outage Start: 5:20pm
Restoration Time: tbd
Notes: There is an outage to the majority of the customers in the Highway 63 and Four Mile Lake Road area due to an unknown cause at this time.  North Bay Hydro is aware of the outage and is currently investigating.  Stay tuned for further updates.

Four Mile Lake Road and Hillside Lake Road (17) – Restored

Posted on July 6th, 2023 at 9:27 pm

This outage has been restored.

Four Mile Lake Road and Hillside Lake Road (17) – Updated

Posted on July 6th, 2023 at 9:27 pm

General Outage

Customers Affected: 100
Crew Status: Restoring
Cause: Branch on line
Outage Start: 16:42
Restoration Time: 21:20
Notes: Power was restored in all areas at 9:20pm.

Four Mile Lake Road and Hillside Lake Road (17) – Updated

Posted on July 6th, 2023 at 7:45 pm

General Outage

Customers Affected: 100
Crew Status: Restoring
Cause: Branch on line
Outage Start: 16:42
Restoration Time: 22:00
Notes: Outage restoration in the Four Mile Lake Road area is still underway.  Restoration involves more than initially determined.  Restoration time is 22:00

Northshore Rd – Planned Outage (16) – Restored

Posted on July 6th, 2023 at 7:42 pm

This outage has been restored.

Four Mile Lake Road and Hillside Lake Road (17) – New

Posted on July 6th, 2023 at 6:47 pm

General Outage

Customers Affected: 100
Crew Status: Restoring
Cause: Branch on line
Outage Start: 16:42
Restoration Time: 19:30
Notes: A branch fell on a line causing an outage in the Four Mile Lake Road and Hillside Lake Road area.  Crews are currently removing the branch and power will be restored around 7:30pm.

Wallace Rd, Johnston Rd, Connaught Ave, Trout Lake Rd Area (14) – Restored

Posted on April 15th, 2023 at 4:43 pm

This outage has been restored.

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