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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Outage – Front Ave, Third Ave, Fifth Ave Areas (19) – Restored

Posted on August 9th, 2021 at 1:54 pm

This outage has been restored.

Outage – Front Ave, Third Ave, Fifth Ave Areas (19) – New

Posted on August 9th, 2021 at 8:58 am

General Outage

Customers Affected: 50
Crew Status: Planned Repairs
Cause: Damaged Equipment
Outage Start: 10:00
Restoration Time: 11:00
Notes: North Bay Hydro must perform an emergency outage for equipment repairs affecting approximately 50 customers in the areas surrounding Front St, Third Ave W, & Fifth Ave W. The outage will start approximately at 10:00 am and will be approximately 1 hour in duration.

Outage – Front St, Third Ave W, Percy St, Fifth Ave W (18) – Restored

Posted on August 7th, 2021 at 12:05 am

This outage has been restored.

Outage – Front St, Third Ave W, Percy St, Fifth Ave W (18) – Updated

Posted on August 7th, 2021 at 12:05 am

General Outage

Customers Affected: 50
Crew Status: Repairs in Progress
Cause: Vehicle Accident
Outage Start: 22:30
Restoration Time: 00:00
Notes: Update: North Bay Hydro has restored power to the affected areas surrounding Front St, Douglas St, & Third Ave W. If your power is still out, please contact North Bay Hydro.

Outage – Front St, Third Ave W, Percy St, Fifth Ave W (18) – New

Posted on August 6th, 2021 at 11:10 pm

General Outage

Customers Affected: 50
Crew Status: Repairs in Progress
Cause: Vehicle Accident
Outage Start: 22:30
Restoration Time: 01:00
Notes: North Bay Hydro is aware of an outage affecting approximately 50 customers in the areas surrounding Front St, Douglas St, Third Ave W & Fifth Ave W. The cause of the outage is due to a vehicle accident, repairs are in progress. Estimated restoration time is 1:00 am

Outage – Silver Lady Lane, Hwy 63, Feronia Rd (16) – Restored

Posted on July 29th, 2021 at 10:10 pm

This outage has been restored.

Outage – Silver Lady Lane, Hwy 63, Feronia Rd (17) – Restored

Posted on July 29th, 2021 at 9:40 pm

This outage has been restored.

Outage – Massey Dr (15) – Restored

Posted on July 20th, 2021 at 3:00 pm

This outage has been restored.

Outage – Massey Dr (15) – Updated

Posted on July 20th, 2021 at 3:00 pm

General Outage

Customers Affected: 20
Crew Status: Investigating
Cause: Unknown
Outage Start: 10:15
Restoration Time: 14:55
Notes: Update: North Bay Hydro has restored power in the affected area of Massey Dr. If your power is still out, please contact North Bay Hydro.

Outage – Massey Dr (15) – New

Posted on July 20th, 2021 at 9:30 am

General Outage

Customers Affected: 20
Crew Status: Investigating
Cause: Unknown
Outage Start: 10:15
Restoration Time: 14:00
Notes: North Bay Hydro is aware of an outage on Massey Dr in between Labreche Dr and Booth Rd affecting approximately 20 customers. The cause is currently being investigated. Estimated restoration time is 1:00 pm
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