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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer

    Rights and

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    Disconnections

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Peninsula Road (4) – New

Posted on April 10th, 2021 at 1:41 pm

General Outage

Customers Affected: 60
Crew Status: Restoring
Cause: Tree broke conductors
Outage Start: 12:00
Restoration Time: 15:30
Notes: A tree fell on a line and broke 2 conductors in the Peninsula and North Shore Area.  Crews are currently on-site and restoring power.  Approximate restoration time is 15:30.

Tree Contact Outage (3) – Restored

Posted on March 30th, 2021 at 4:18 pm

This outage has been restored.

Tree Contact Outage (3) – Updated

Posted on March 30th, 2021 at 4:18 pm

General Outage

Customers Affected: 150
Crew Status: Repairs in Progress
Cause: Tree Contact
Outage Start: 16:00
Restoration Time: 16:15
Notes: Update: Power has been restored to the areas of Four Mile Lake Rd, Chadbourne Dr, and Widdifield Stn Rd. If your power is still out, please contact North Bay Hydro.

Tree Contact Outage (3) – New

Posted on March 30th, 2021 at 4:10 pm

General Outage

Customers Affected: 150
Crew Status: Repairs in Progress
Cause: Tree Contact
Outage Start: 16:00
Restoration Time: 17:00
Notes: North Bay Hydro is aware of an outage affecting 150 customers in the areas of Four Mile Lake Rd, Chadbourne Dr, and Widdifield Stn Rd. The cause of the outage is due to a tree contact with the line. Repairs are in progress. Estimated restoration time is 5:00pm.

Shorewood Road Outage (2) – Restored

Posted on March 29th, 2021 at 8:35 am

This outage has been restored.

Shorewood Road Outage (2) – Updated

Posted on March 29th, 2021 at 8:35 am

General Outage

Customers Affected: 40
Crew Status: Crews working on site
Cause: Tree on line.
Outage Start: 21:50
Restoration Time: 2:40
Notes: Power was restored at 2:40 am.

Shorewood Road Outage (2) – New

Posted on March 29th, 2021 at 1:22 am

General Outage

Customers Affected: 40
Crew Status: Crews working on site
Cause: Tree on line.
Outage Start: 21:50
Restoration Time: 3:00
Notes: There is an outage on Shorewood Road due a tree that fell on a line. Crews are currently working to resleeve the line and restore power.  Approx. 40 customers are affected.  Estimated restoration time is 3:00am.

Emergency Outage – Rancier St, Macbeth Cres, Overholt Pl (1) – Restored

Posted on March 12th, 2021 at 12:21 pm

This outage has been restored.

Emergency Outage – Rancier St, Macbeth Cres, Overholt Pl (1) – New

Posted on March 12th, 2021 at 8:52 am

Planned Outage

Customers Affected: 50
Crew Status: Repairs in Progress
Cause: Tree Contact
Outage Start: 9:00
Restoration Time: 10:00
Notes: North Bay Hydro must perform an emergency outage to clear a damaged hazardous tree in close proximity to high voltage hydro lines. This outage will affect approximately 50 customers on Rancier St, Macbeth Cres, & Overholt Pl. The outage will start at 9:00am and be approximately 1 hour in duration.

South of Seymour St & Hwy 17E (1) – Restored

Posted on January 22nd, 2021 at 12:29 pm

This outage has been restored.

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