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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Outage in areas surrounding Booth Rd & Turner Dr (7) – Restored

Posted on December 11th, 2021 at 7:52 pm

This outage has been restored.

Outage in areas surrounding Booth Rd & Turner Dr (8) – Restored

Posted on December 11th, 2021 at 7:52 pm

This outage has been restored.

McGruthers Rd Outage (5) – New

Posted on December 11th, 2021 at 7:30 pm

General Outage

Customers Affected: 20
Crew Status: Responding
Cause: Tree Contact
Outage Start: 19:00
Restoration Time: 21:00
Notes: North Bay Hydro is aware of an outage affecting approximately 20 customers in the area of McGruthers Rd. The cause of the outage is due to a downed tree. Estimated restoration time is 9:00pm

Regal Rd / Peninsula Rd Outage (4) – New

Posted on December 11th, 2021 at 7:28 pm

General Outage

Customers Affected: 50
Crew Status: Responding
Cause: Tree Contact
Outage Start: 18:30
Restoration Time: 21:30
Notes: North Bay Hydro is aware of an outage in the area of Regal Rd and Peninsula Rd affecting approximately 50 customers. The cause of the outage is due to a downed tree. Estimated restoration time is 9:30pm

Peninsula Rd, Viceroy Rd, Shorewood Rd, & Regal Rd Area – Thursday October 14, 2021 (2) – Restored

Posted on October 21st, 2021 at 12:00 pm

This outage has been restored.

Peninsula Rd, Viceroy Rd, Shorewood Rd, & Regal Rd Area (3) – Restored

Posted on October 12th, 2021 at 9:35 am

This outage has been restored.

McNamara St & Belleview Cres (1) – Restored

Posted on October 7th, 2021 at 9:01 am

This outage has been restored.

McNamara St & Belleview Cres (1) – Updated

Posted on October 7th, 2021 at 9:01 am

General Outage

Customers Affected: 100
Crew Status: Repairs Complete
Cause: Defective Switch
Outage Start: 8:30
Restoration Time: 8:55
Notes: Update: Power has been restored to the McNamara St & Belleview Cres area. If your power is still out, please contact North Bay Hydro.

McNamara St & Belleview Cres (1) – New

Posted on October 7th, 2021 at 8:55 am

General Outage

Customers Affected: 100
Crew Status: Repairs in Progress
Cause: Defective Switch
Outage Start: 8:30
Restoration Time: 9:15
Notes: North Bay Hydro is aware of an outage affecting approximately 100 customers in the area surrounding McNamara St & Belleview Cres. The cause of the outage was due to a defective line switch, repairs are in progress. Estimated restoration time is 9:15 am.

West Ferris Outage (22) – Restored

Posted on September 28th, 2021 at 10:57 am

This outage has been restored.

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