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    Switch to North Bay Hydro’s e-Billing and streamline the way you manage your account. Enjoy secure, convenient access to your bills anytime, anywhere, while staying organized and saving time. Make the move to paperless billing and experience the difference today.

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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2025 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Outage – Areas Surrounding Main St East, Judge Ave, Fodor St (61) – Restored

Posted on July 8th, 2024 at 12:10 pm

This outage has been restored.

Outage – Areas Surrounding Main St East, Judge Ave, Fodor St (61) – Updated

Posted on July 8th, 2024 at 12:10 pm

General Outage

Customers Affected: 200
Crew Status: Restoration Complete
Cause: Equipment Failure
Outage Start: 10:00
Restoration Time: 11:35
Notes: Update: Power has been restored to the affected areas. If you are still out of power, please contact North bay Hydro.

Outage – Areas Surrounding Main St East, Judge Ave, Fodor St (61) – New

Posted on July 8th, 2024 at 10:40 am

General Outage

Customers Affected: 200
Crew Status: Repairs in Progress
Cause: Equipment Failure
Outage Start: 10:00
Restoration Time: 11:30
Notes: North Bay Hydro is aware of an outage affecting approximately 200 customers in the areas surrounding Main St East, Judge Ave, & Fodor St due to an equipment failure, repairs are in progress. Estimated restoration time is 11:30am

Viceroy Rd – Broken Pole (60) – Restored

Posted on June 26th, 2024 at 7:10 am

This outage has been restored.

Viceroy Rd – Broken Pole (60) – New

Posted on June 24th, 2024 at 6:25 pm

General Outage

Customers Affected: 20
Crew Status: Repairs in Progress
Cause: Broken Pole (Tree Contact)
Outage Start: 16:53
Restoration Time: 21:00
Notes: North Bay Hydro is aware of an outage on Viceroy Dr affecting approximately 20 customers. The cause of the outage is due to a broken pole, repairs are in progress. Estimated restoration time is 9:00pm

Outage on Four Mile Lake Road (59) – Restored

Posted on June 23rd, 2024 at 8:41 pm

This outage has been restored.

Outage on Four Mile Lake Road (59) – Updated

Posted on June 23rd, 2024 at 8:41 pm

General Outage

Customers Affected: 100
Crew Status: Restoring
Cause: Branches on lines
Outage Start: 17:30
Restoration Time: 20:20
Notes: A general outage on Four-Mile Lake Road is currently underway due to branches on lines. Power was restored at 8:20pm.

Peninsula Road Outage (58) – Restored

Posted on June 23rd, 2024 at 6:46 pm

This outage has been restored.

Peninsula Road Outage (58) – Updated

Posted on June 23rd, 2024 at 6:46 pm

General Outage

Customers Affected: 130
Crew Status: Restoring
Cause: Tree on line
Outage Start: 17:30
Restoration Time: 18:30
Notes: A tree fell on a line on Peninsula Road near West Peninsula Road causing an outage. Power was restored at 6:30pm.

Outage on Four Mile Lake Road (59) – New

Posted on June 23rd, 2024 at 6:45 pm

General Outage

Customers Affected: 100
Crew Status: Restoring
Cause: Branches on lines
Outage Start: 17:30
Restoration Time: 21:00
Notes: A general outage on Four-Mile Lake Road is currently underway due to branches on lines.  Crews are currently restoring.  Power is expected to be restored by 9:00pm.
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