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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    ACQUISITION OF ESPANOLA REGIONAL HYDRO

    North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…

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Emergency Outage For Equipment Repairs (8) – New

Posted on July 16th, 2021 at 7:17 am

Planned Outage

Customers Affected: 100
Crew Status: Repairs in Progress
Cause: Broken Cross Arm
Outage Start: 7:30
Restoration Time: 10:30
Notes: North Bay Hydro must perform an outage affecting approximately 100 customers in areas surrounding Hwy 17 East for emergency repairs. The outage will start at approximately 7:30 am and will be up to 3 hours in duration.    

Outage – Pinewood Park Dr, Birches Rd, Decaire Rd Area (7) – Restored

Posted on July 8th, 2021 at 3:22 pm

This outage has been restored.

Outage – Pinewood Park Dr, Birches Rd, Decaire Rd Area (7) – Updated

Posted on July 8th, 2021 at 3:22 pm

General Outage

Customers Affected: 300
Crew Status: Investigating
Cause: Unknown
Outage Start: 13:52
Restoration Time: 14:55
Notes: Update: North Bay Hydro has restored power to all affected areas surrounding Pinewood Park Dr, Birchs Rd, and Decaire Rd. The cause of the outage was due to a faulted switch. If your power is still out, please contact North Bay Hydro.

Outage – Pinewood Park Dr, Birches Rd, Decaire Rd Area (7) – New

Posted on July 8th, 2021 at 2:10 pm

General Outage

Customers Affected: 300
Crew Status: Investigating
Cause: Unknown
Outage Start: 13:52
Restoration Time: 17:00
Notes: North Bay Hydro is aware of an outage affecting approximately 300 customers in the south side of the city in the areas surrounding Pinewood Park Dr, Birches Rd, and Decaire Rd. The cause of the outage is currently unknown, crews are investigating. Estimated restoration time is 5:00 pm 

Outage – Airport Rd & Carmichael Dr Area (5) – Restored

Posted on April 30th, 2021 at 5:33 pm

This outage has been restored.

Outage – Airport Rd & Carmichael Dr Area (6) – Restored

Posted on April 30th, 2021 at 5:33 pm

This outage has been restored.

Peninsula Road (4) – Restored

Posted on April 10th, 2021 at 2:01 pm

This outage has been restored.

Peninsula Road (4) – Updated

Posted on April 10th, 2021 at 2:01 pm

General Outage

Customers Affected: 60
Crew Status: Restored
Cause: Tree broke conductors
Outage Start: 12:00
Restoration Time: 15:30
Notes: A tree fell on a line and broke 2 conductors in the Peninsula and North Shore Area.  Power was restored at 13:45.

Peninsula Road (4) – New

Posted on April 10th, 2021 at 1:41 pm

General Outage

Customers Affected: 60
Crew Status: Restoring
Cause: Tree broke conductors
Outage Start: 12:00
Restoration Time: 15:30
Notes: A tree fell on a line and broke 2 conductors in the Peninsula and North Shore Area.  Crews are currently on-site and restoring power.  Approximate restoration time is 15:30.

Tree Contact Outage (3) – Restored

Posted on March 30th, 2021 at 4:18 pm

This outage has been restored.

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