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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Outage – West Ferris (50) – New

Posted on May 23rd, 2024 at 1:47 pm

General Outage

Customers Affected: 950
Crew Status: Investigating
Cause: Unknown
Outage Start: 13:18
Restoration Time: 16:00
Notes: North Bay Hydro is aware of an outage affecting approximately 950 customers in West Ferris in the area surrounding Charles St. The cause of the outage is currently unknown, crews are investigating. Estimated restoration time 4:00pm.

Planned Outage – Monday, May 13, 2024 (49) – Restored

Posted on May 23rd, 2024 at 1:43 pm

This outage has been restored.

Planned Outage – Monday, May 13, 2024 (49) – New

Posted on May 13th, 2024 at 9:39 am

Planned Outage

Customers Affected: 43
Crew Status: In Progress
Cause: Equipment Replacement
Outage Start: 9:00
Restoration Time: 13:00
Notes: Planned outage affecting 43 customers in order for crews to safely replace line equipment.

May 6, 2024 – Planned Outage (47) – Restored

Posted on May 6th, 2024 at 4:39 pm

This outage has been restored.

May 6, 2024 – Planned Outage (48) – Restored

Posted on May 6th, 2024 at 4:39 pm

This outage has been restored.

Outage – Regal Rd (46) – Restored

Posted on April 16th, 2024 at 2:25 pm

This outage has been restored.

Outage – Regal Rd (46) – Updated

Posted on April 16th, 2024 at 2:25 pm

General Outage

Customers Affected: 40
Crew Status: Investigating
Cause: TBD
Outage Start: 11:47
Restoration Time: 13:40
Notes: Update: North Bay Hydro has restored approximately 120 customers in the affected area, however approximately 40 customers on Regal Rd and Peninsula Rd remain out. Power was restored at 1:40pm.

Outage – Regal Rd (46) – New

Posted on April 16th, 2024 at 12:13 pm

General Outage

Customers Affected: 40
Crew Status: Investigating
Cause: TBD
Outage Start: 11:47
Restoration Time: 14:00
Notes: Update: North Bay Hydro has restored approximately 120 customers in the affected area, however approximately 40 customers on Regal Rd and Peninsula Rd remain out. Estimated restoration time is 2:00pm.

Outage – Areas Surrounding Highway 63 & Peninsula Rd (45) – Restored

Posted on April 4th, 2024 at 10:57 am

This outage has been restored.

Outage – Areas Surrounding Highway 63 & Peninsula Rd (45) – Updated

Posted on April 4th, 2024 at 10:57 am

General Outage

Customers Affected: 750
Crew Status: Restoration Complete
Cause: Loss of Supply
Outage Start: 10:07
Restoration Time: 10:27
Notes: Update: Power has been restored to the affected areas, if your power is still out, please contact North Bay Hydro.
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