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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2024 IRM Application

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    Residential Customer

    Rights and

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    Disconnections

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Outage 1 – December 24, 2015 (1) – Restored

Posted on December 24th, 2015 at 12:45 pm

This outage has been restored.

Outage 2 – December 24, 2015 (3) – Restored

Posted on December 24th, 2015 at 12:45 pm

This outage has been restored.

Outage 1 – December 24, 2015 (1) – Updated

Posted on December 24th, 2015 at 10:08 am

General Outage

Customers Affected: 340
Crew Status: Investigating
Cause: High Winds
Outage Start: 8:00 am
Restoration Time: noon
Notes: 3 individual problems found thus far by crews.  Restoration still estimated to be noon.

Outage 1 – December 24, 2015 (1) – New

Posted on December 24th, 2015 at 9:25 am

General Outage

Customers Affected: 340
Crew Status: Investigating
Cause: High Winds
Outage Start: 8:00
Restoration Time: noon
Notes: Restoration time an estimate at this time, will be updated when crews find problem(s)

Planned Outage 1 – Dec. 2, 2015 (1) – Restored

Posted on December 2nd, 2015 at 11:14 am

This outage has been restored.

Planned Outage 1 – Dec. 2, 2015 (1) – New

Posted on December 1st, 2015 at 2:09 pm

Planned Outage

Customers Affected: 75
Crew Status: Upgrading Voltage during times
Cause: Planned Capital Work
Outage Start: 9:00 A.M. December 2, 2015
Restoration Time: 12:00 noon December 2, 2015
Notes: Planned outage scheduled for December 2, 2015 to allow for system upgrades in the area.

Outage 2 – November 6, 2015 (2) – Restored

Posted on November 7th, 2015 at 12:11 pm

This outage has been restored.

Outage 2 – November 6, 2015 (2) – Updated

Posted on November 6th, 2015 at 9:39 pm

General Outage

Customers Affected: 200
Crew Status: Working in area
Cause: Broken Poles due to high winds and downed trees
Outage Start: 9:00am
Restoration Time: 10:30pm
Notes: Delaware restored, and crews nearing completion of repairs to line on Hutcheson.  Estimated restoration is 10:30pm

Outage 2 – November 6, 2015 (2) – Updated

Posted on November 6th, 2015 at 9:37 pm

General Outage

Customers Affected: 200
Crew Status: Working in area
Cause: Broken Poles due to high winds and downed trees
Outage Start: 9:00am
Restoration Time: 10:30pm
Notes: Delaware restored, and crews nearing completion of repairs to line on Hutcheson.  Estimated restoration is 10:30pm

Outage 6 – November 6, 2015 (7) – Restored

Posted on November 6th, 2015 at 4:41 pm

This outage has been restored.

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